Update Issue (Fatal Error) ETheme_Recent_Posts_Widget

This topic has 8 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: jmpbusiness
    jmpbusiness
    Participant
    September 27, 2018 at 03:41

    I’m getting the following message after using Debug true to check problem…I updated the X-store theme today.

    Fatal error: Cannot declare class ETheme_Recent_Posts_Widget, because the name is already in use in /home/corhorizonte1/public_html/coleccion/wp-content/themes/xstore/framework/widgets/recent-posts.php on line 167

    Please tell me what to do as this is a running business and needs this website running ASAP.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2018 at 07:22

    Hello,

    Is your problem solved?
    If not, provide us with FTP access also.

    Regards

    Avatar: attilio
    attilio
    Participant
    September 28, 2018 at 10:17

    I have the same problem i give you my ftp access.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2018 at 10:23

    Hello @attilio,

    Please upload the latest theme version (5.0.2) and the latest version of Core plugin (1.1.2) via FTP
    https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: attilio
    attilio
    Participant
    September 28, 2018 at 10:55

    I can’t access to my admin backend…i can’t install plug-in. Please help me

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2018 at 12:25

    Hello @attilio,

    You need to upload theme and plugin via FTP.
    Please check FTP access (FTP hostname, FTP username, FTP password). I can’t connect.

    Regards

    Avatar: attilio
    attilio
    Participant
    September 29, 2018 at 09:10

    Retry

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2018 at 11:57

    Hello, @attilio

    You have updated Cor plugin but did not update theme. It caused the problem. We have updated your theme to 5.0.2. Check site now.

    Regards

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