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Update not working - by nfinance2 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Olga Barlow

  • Avatar: nfinance2
    nfinance2
    Participant
    July 24, 2016 at 07:27

    Using Easy Theme and Plugin Upgrades to do the 1.5 update and even though I am selecting the “upgrade existing theme” option, I am still getting the fail message at the end. I also tried to upload direct to Cpanel and the theme version is still showing 1.4 in my admin panel.

    Please, contact administrator
    for this information.
    #134493 Copied Theme version: xstore WooCommerce version:
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 25, 2016 at 10:27

    Hello,

    How did you try to update theme? We checked and everything works fine. Did you update theme from your network settings or from site dashboard? You are using multisite that’s why if you want to update theme you should do it from network settings.

    Regards

    #134575 Copied
    Avatar: nfinance2
    nfinance2
    Participant
    July 25, 2016 at 10:31

    Did you do the update for me? Yes, I tried to update through the network settings.

    #134577 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 25, 2016 at 11:07

    Hello,

    Yes, I have updated theme for you via Dashboard. You may check.

    Regards

    #134591 Copied
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