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Update of WooCOmmerce and Theme - by Jarkko

This topic has 16 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

Jarkko

Participant

September 7, 2017 at 03:24

My site https://www.laatusuklaa.fi would require updating to WooCommerce 3.x (now 2.6.14) and to my understanding that also requires an update to the Royal theme and all that it requires. I remember you having such a (paid) service but I can’t find it anymore. Could some contact me with a quote/more info?

#171772 Copied Theme version: 2.8.1486309491 WooCommerce version: 2.6.14

15 Answers

Rose Tyler

Support staff

September 7, 2017 at 09:05

Hello,

We do not have this service now. But we can help you update theme and woocommerce.
Please follow instructions:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/ and woocommerce.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#171802 Copied

Jarkko

Participant

September 16, 2017 at 06:05

So, I did the update, but it hasn’t gone well (as I suspected). I followed the instructions you linked but since they haven’t been updated for a while, not everything in real life is like in the update instructions.

I updated the theme via FTP. I updated WooCommerce. Still my site shows I’m using theme version 2.8 and it’s not asking for any activation even after I went to theme options and saved changes like instructed.

I’m so pissed of about this. I think I should just revert back to the old Woo and theme and continue with those. At least they worked!

#172582 Copied

Rose Tyler

Support staff

September 18, 2017 at 08:18

Hello,

In this case, provide wp-admin and FTP access in Private Content, we will try to help you with update. Please confirm that you have a full backup of your site, theme options, and DB.

Regards

#172629 Copied

Jarkko

Participant

September 18, 2017 at 11:04

Hi and thank you.

I also just received word that the mobile optimization for the old theme version is not good, so hopefully this new one is better that way as well 🙂

I do have a full backup of my site, theme options, and DB.

You can do the update any time you like starting now. Hopefully I’ll be notified once done?

Please, contact administrator
for this information.

#172654 Copied

Rose Tyler

Support staff

September 18, 2017 at 13:47

Hello,

I’ve updated theme and woocommerce, but you also need update all required plugins.
To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
Also, I’ve synchronized your translations. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You lost only strings that were changed.
Also you need re-upload product images from .png format into .jpg.

Please follow these recommendations. Feel free to ask if you have any other questions.

Regards

#172674 Copied

Jarkko

Participant

September 18, 2017 at 14:33

Thank you!

What do you mean by “you need re-upload product images from .png format into .jpg.”? The .PNG images seem to work fine as before.

What happened to the menu that appears when I scroll down the page. The text has disappeared from there 🙂

#172690 Copied

Rose Tyler

Support staff

September 18, 2017 at 14:41

You’re welcome!
Menu – fixed.
On single product page, you may see this problem http://prntscr.com/gmm3j7 to solve it, at first update all required plugins if this won’t help, try to upload product image in .jpg format.

Regards

#172692 Copied

Jarkko

Participant

September 19, 2017 at 03:40

After the update the product images on single product pages didn’t load, so I made whole new JPG-files of all and uploaded them. Still the images aren’t loading. I did update all required plugins as well.

Another thing that happened is that on the shop page https://www.laatusuklaa.fi/kauppa/ the “add to wishlist” text on each product is now grey and thus almost invisible. It used and should be white (hover golden). What CSS changes this?

#172762 Copied

Rose Tyler

Support staff

September 19, 2017 at 08:04

Hello,

Please re-check plugins, for example, Ultimate Addons for Visual Composer v 3.16.17 and Visual Composer v 5.3 – https://www.8theme.com/download-plugins/page/2/

Regards

#172776 Copied

Jarkko

Participant

September 19, 2017 at 08:36

Now I updated all the available plugins via FTP but no change in the problem.

Another thing that happened is that on the shop page https://www.laatusuklaa.fi/kauppa/ the “add to wishlist” text on each product is now grey and thus almost invisible. It used and should be white (hover golden). What CSS changes this?

#172786 Copied
Rose Tyler

Support staff

September 19, 2017 at 08:47
In console on your site I see this error http://prntscr.com/gmxdxe so please read this article https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/ and add API keys in Dashboard->Ultimate->Google Maps.
If it won’t help try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check the problem.
To solve wishlist issue add this code in Custom css:
```
.footer-product .yith-wcwl-add-button a {
    color: white;
}
```
Regards
#172788 Copied
Jarkko

Participant

September 19, 2017 at 10:12

Didn’t even know I hab anything to do with Google Maps on my site as I’ve not installed it. Came with the theme, I suppose?

I will check all the 3rd party plugins later today. Here’s what I also see in console:

JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:542
SecurityError: The operation is insecure. plugins.js:79

t/E.setIcon https://www.laatusuklaa.fi/wp-content/themes/royal/js/plugins.js:79:5512
t/v.reset https://www.laatusuklaa.fi/wp-content/themes/royal/js/plugins.js:79:1819
t/v.ready https://www.laatusuklaa.fi/wp-content/themes/royal/js/plugins.js:79:1731
p/l.onload https://www.laatusuklaa.fi/wp-content/themes/royal/js/plugins.js:79:1326

What is this about?

#172812 Copied

Rose Tyler

Support staff

September 19, 2017 at 10:33

Seems it was a cache on your site. Please check now.

REgards

#172816 Copied

Jarkko

Participant

September 19, 2017 at 10:54

So it seems 😀
Always happy with the simple fixes 😀

Thanks!

#172819 Copied

Rose Tyler

Support staff

September 19, 2017 at 10:54

You’re welcome!

Regards

#172820 Copied
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