Update problems - by john - on WordPress WooCommerce support

This topic has 7 replies, 5 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: jbmbisneto
    john
    Participant
    June 16, 2015 at 15:39

    Hi,
    this is my first time here in the forum. I hope you could help me.
    I made my update in my wordpress to 4.2.2 brazil and than i realised that my website is totally blank.
    i don’t know if is something is not compatible to the new update of the wordpress or is something in my sistem. i really dont know.
    pleased help me
    hehe
    thanks a lot

    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 16, 2015 at 16:03

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content

    Regards,
    Robert Hall.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2015 at 16:04

    Hello,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: jbmbisneto
    john
    Participant
    June 16, 2015 at 20:32

    see in private

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    June 17, 2015 at 07:30

    Hello,

    we have checked your site and it is working well now. Do you have any problems left?

    Regards,
    Stan Russell.

    Avatar: jbmbisneto
    john
    Participant
    June 17, 2015 at 14:40

    its ok now…
    now i only wAnt know where i can translate the theme?
    and i want to leave my opinion about the theme…EXCELENTE…AMAZING…VERY PRACTICAL AND INTUITIVE…

    thanks and i´ll by more themes very soon

    Avatar: Eva
    Eva Kemp
    Support staff
    June 17, 2015 at 15:45

    Hello,

    Thank you for your feedback. You can leave it on the site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .
    How to translate the theme is written in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Regards,
    Eva Kemp.

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