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Update problems - by john - on WordPress WooCommerce support

This topic has 7 replies, 5 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

john

Participant

June 16, 2015 at 15:39

Hi,
this is my first time here in the forum. I hope you could help me.
I made my update in my wordpress to 4.2.2 brazil and than i realised that my website is totally blank.
i don’t know if is something is not compatible to the new update of the wordpress or is something in my sistem. i really dont know.
pleased help me
hehe
thanks a lot

#69825 Copied Theme version: 1.8 WooCommerce version: -

6 Answers

Robert Hall

Participant

June 16, 2015 at 16:03

Hello,

Please provide us with wp-admin and FTP credentials in Private Content

Regards,
Robert Hall.

#69839 Copied

Jack Richardson

Support staff

June 16, 2015 at 16:04

Hello,

Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#69840 Copied

john

Participant

June 16, 2015 at 20:32

see in private

Please, contact administrator
for this information.

#69880 Copied

Stan Russell

Participant

June 17, 2015 at 07:30

Hello,

we have checked your site and it is working well now. Do you have any problems left?

Regards,
Stan Russell.

#69919 Copied

john

Participant

June 17, 2015 at 14:40

its ok now…
now i only wAnt know where i can translate the theme?
and i want to leave my opinion about the theme…EXCELENTE…AMAZING…VERY PRACTICAL AND INTUITIVE…

thanks and i´ll by more themes very soon

#70020 Copied

Eva Kemp

Participant

June 17, 2015 at 15:45

Hello,

Thank you for your feedback. You can leave it on the site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .
How to translate the theme is written in our documentation:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Regards,
Eva Kemp.

#70043 Copied
Tagged: problems, solve, themes, update, woocommerce, wordpress
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