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Update problems? - by cosmo - on WordPress WooCommerce support

This topic has 15 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

cosmo

Participant

December 19, 2020 at 22:01

დორბლიანი sent Today at 12:48 AM
Hello. I have some important problem .

As you see on Video:

1 When I change something on site customizer. it do not publish.

2. Also do not publish slider revolution fonts.

3. When I try change language. it do not change and I do not understand wht?

4. your site is very slow. from you configure w3 total 3 cache . but now it is same as until it

5. everything is correct in Seo, but debbuger do not work.

This everything are after last update, I am sending admin panel user

Please, contact administrator
for this information.

#264997 Copied Theme version: Child theme v.0.0.1

14 Answers

cosmo

Participant

December 20, 2020 at 21:08

🙂

#265058 Copied

Olga Barlow

Participant

December 21, 2020 at 14:27

As you see on Video:

1. Color options saved in the css file. You use the Cloudflare CDN, so, to apply style changes clear the CDN cache.

2. If you use the custom font did you call it correctly according to Revolution slider instructions http://prntscr.com/w765yd https://www.themepunch.com/faq/use-your-own-fonts/
?

3. It’s not related to our theme because it works the same even with the default WP theme. So, contact the author of the translation plugin about this issue https://gyazo.com/eb87be03808ae38da885351863c85f33

4. We don’t have more options to speed up the site. Besides your site is not fast even with the default WP theme, so contact your hosting provider to get help with the site speed.

5. It’s ok for me http://prntscr.com/w76ao0

Regards

#265170 Copied

cosmo

Participant

December 22, 2020 at 17:59

and this space why are here ? https://prnt.sc/w7ynxd

#265364 Copied

Olga Barlow

Participant

December 22, 2020 at 19:20

Hello,

I can’t check your site http://prntscr.com/w8082b to point you in the right direction. Please, fix the problem with the SSL certificate to allow us to check the site and proceed.

Regards

#265386 Copied

cosmo

Participant

December 23, 2020 at 14:18

fixed.

2. https://prnt.sc/w8h8nd and this error why?

#265557 Copied

cosmo

Participant

December 23, 2020 at 14:53

https://prnt.sc/w8hvse On my site there are this two error, I have everything correctly how can i fix it?

#265563 Copied

Olga Barlow

Participant

December 23, 2020 at 19:15

Hello,

1) top space appears because you enabled the framed layout http://prntscr.com/w8ml6p Use the Wide layout if you don’t need that space.

2) Don’t have the mentioned problem http://prntscr.com/w8mntq

3) Probably your server has a long response time, so Ajax request used to show the mobile menu failed. We would recommend you to use another type of mobile menu off-canvas type http://prntscr.com/w8molg that does not use Ajax to display content.

Regards

#265596 Copied

cosmo

Participant

December 26, 2020 at 14:09

please watch video https://www.youtube.com/watch?v=bP9KpGADzwc

#265866 Copied

cosmo

Participant

December 26, 2020 at 18:35

I am also interested in that is it fit fit redis object cache to your theme?
Can I instal it? I am also interested in that w3total cache change with litespeed cache, what recommendations give me and help me how to configure?

#265887 Copied

cosmo

Participant

December 28, 2020 at 15:42

?

#266061 Copied

cosmo

Participant

December 28, 2020 at 17:43

??

#266063 Copied

Olga Barlow

Participant

December 29, 2020 at 17:03

Hello,

1) If you set the site bg color and change the site width from 3000px to 1170px and choose the framed layout you’ll get the following http://prntscr.com/wcdcyr
If you use the white bg and site width 3000px you won’t see the difference between the wide and framed layout, only additional top padding.

2) You can use the Object cache if you don’t plan to change the static blocks. Object cache caches the static blocks and you just won’t see your changes. But if it’s finished there is no problem with the object cache.
If you want to use the LiteSpeed cache instead W3 total cache you may try. We don’t have any special recomendations. Just if you use the Lazy loading option for the images in the plugin settings then disable it in the Theme Options > Speed optimization.

Regards

#266160 Copied

cosmo

Participant

December 29, 2020 at 21:17

please text me solution, I want delete space on top, what I can?

#266184 Copied

Olga Barlow

Participant

December 30, 2020 at 11:27

Hello,

Choose the wide layout. Then there is no any additional space. At this moment I see just row with the switcher at the top of your site http://prntscr.com/wcwl2x
So, what other space do you want to remove?

Regards

#266241 Copied
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