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Update Royal - by ycs7a - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Olga Barlow

ycs7a

Participant

October 28, 2018 at 15:27

Hi,

I want to update Royal to the latest version. I am wondering whether I can follow your instruction on https://www.youtube.com/watch?time_continue=96&v=KdWESIIPU1k.

Or do I need to do something specifically different because I have named the royal theme differently?

If you can help me update the theme, that would be great!

P.S. Please see Private Content.

Please, contact administrator
for this information.

#201846 Copied

7 Answers

ycs7a

Participant

October 28, 2018 at 15:31

Please see the link in Private Content. Thank you!

Please, contact administrator
for this information.

#201847 Copied

Olga Barlow

Support staff

October 30, 2018 at 10:06

Hello,

We are able to login to Dashboard but FTP access does not work for us. Could you, please, check and provide me correct one and we’ll update theme for you.

Regards

#201969 Copied

ycs7a

Participant

October 30, 2018 at 20:48

Please see Private Content

Please, contact administrator
for this information.

#202021 Copied

Olga Barlow

Support staff

November 1, 2018 at 09:56

Hello,

We found that you are using CDN for your site. How could we clean the CDN? Can you, please, install the CloudFlare plugin to allow us to purge the cache when we need it https://support.cloudflare.com/hc/en-us/articles/227634427-Using-Cloudflare-with-WordPress

Regards

#202127 Copied

Olga Barlow

Support staff

November 1, 2018 at 10:27

P.S. Update Advanced Custom Fields PRO plugin because it causes notices http://prntscr.com/ld0ut4
And fix the code in your child theme because you get the fatal error once disable this plugin http://prntscr.com/ld0vhr

Regards

#202134 Copied

ycs7a

Participant

November 5, 2018 at 22:57

Thank you for the update! I have included login codes for CDN.

Please, contact administrator
for this information.

#202437 Copied

Olga Barlow

Support staff

November 8, 2018 at 10:13

Hello,

Check the site, please.

Regards

#202626 Copied
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