Update theme - by logostudio - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: logostudio
    logostudio
    Participant
    March 21, 2020 at 18:20

    Hello, I am trying to update my topic, it is impossible, it is very difficult, can someone help me?

    Now the web is broken, it’s all wrong
    http://www.ciclopata.es

    thanks

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 21, 2020 at 18:42

    Hello,

    Provide us with WP Dashboard and FTP access to your site.
    Did you update both: theme and XStore core plugin or just theme?

    Regards

    Avatar: logostudio
    logostudio
    Participant
    March 21, 2020 at 18:57

    private

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 21, 2020 at 23:41

    Hello,

    Looks that problem was caused by the out of date version of the Revolution slider and WPBakery plugins. I have updated the plugins and everything is ok. Check now.

    Regards

    Avatar: logostudio
    logostudio
    Participant
    March 25, 2020 at 17:14

    yes, thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2020 at 17:18

    Hello,

    You’re welcome!

    Regards

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