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Update theme = site broke - by chrisgent80

This topic has 9 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Robert Hall

chrisgent80

Participant

September 23, 2015 at 08:30

I have just updated Legenda theme to v2.9 and it totally broke my site.
Luckily I still have old version so I revert back.

How can I update without breaking my site?
The interface is totally wrecked.

I have updated all my plugin to latest version including woocommerce 2.4.7 and WP 4.3.1
Is Legenda v.29 compatible with them?

Now my old site has problem too, I can’t view my product properly.
Please help to look into this issue.

Please, contact administrator
for this information.

#88742 Copied Theme version: 2.9 WooCommerce version: 2.4.7

8 Answers

Stan Russell

Participant

September 23, 2015 at 10:05

Hello chrisgent80,

please provide us with admin and FTP credentials for your site in private content.
What problems do you have with old theme version? Have you edited theme files?

Regards,
Stan Russell.

#88786 Copied

chrisgent80

Participant

September 23, 2015 at 13:08

I think I did edit the theme file, but only minimal, I forgot where it was.
My old theme can’t view product image at the product page. It’s blank.

Please, contact administrator
for this information.

#88803 Copied

chrisgent80

Participant

September 23, 2015 at 13:10

I remember what I edit, please refer to the link.

Please, contact administrator
for this information.

#88805 Copied

Jack Richardson

Support staff

September 23, 2015 at 13:35

Hello,

Image is shown with 2.9 version of Legenda theme. Please activate it. To fix style issue with 2.9 version you need set permissions 644 for the file style.css in wp-content/themes/legenda directory. Please try it.

Best regards,
Jack Richardson.

#88810 Copied

chrisgent80

Participant

September 23, 2015 at 13:43

Thanks the website is ok now after giving permission 644.
But the product image is still not viewable. Any idea why is that?

#88811 Copied

Jack Richardson

Support staff

September 23, 2015 at 15:32

Hello,

There is Internal Server Error in console:
http://prntscr.com/8jlbdf
You should contact your hosting provider to investigate the issue.

Thank you.
Best regards,
Jack Richardson.

#88851 Copied

chrisgent80

Participant

September 23, 2015 at 19:42

My problem was solved.
It was CloudFlare settings issue.
Amazing support! Thanks.

#88913 Copied

Robert Hall

Support staff

September 23, 2015 at 19:48

Hello,

You’re welcome!

Regards,
Robert Hall.

#88916 Copied
Tagged: broken, templates, theme, update, woocommerce, wordpress
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