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Update Woo commerce, Product images disappear.

This topic has 9 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

mibesa

Participant

August 19, 2016 at 01:23

Dear Sir/Mam,
Recently I have updated wordpress and woocommerce, product images are disappear from home page and product page. I want latest version of Blance theme. Let me know from where I have to download.
I have configure on my local system
http://prntscr.com/c7j217
Thanks in Advance
Ravi kant

Please, contact administrator
for this information.

#137131 Copied Theme version: 3.5 WooCommerce version: 2.4.6

8 Answers

Jack Richardson

Support staff

August 19, 2016 at 07:42

Hello,

You can download theme version here https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 , log in with your Envato account credentials and download theme archive from Downloads page.

Best regards,
Jack Richardson.

#137140 Copied

mibesa

Participant

August 19, 2016 at 14:28

Hello,
I have replaced code with new downloaded theme. But issue is still there. Home Page look like as http://prntscr.com/c7qbe3
If I removed woocommerce folder from theme, it looks : –
http://prntscr.com/c7qdoj
Image shown but styling gone.
Please tell me what is the issue.
Thanks

#137178 Copied Theme version: 3.5.3 WooCommerce version: 2.4.6

Jack Richardson

Support staff

August 19, 2016 at 15:57

Hello,

Please upload your site files to any hosting service as we can’t investigate the issue on local hosts and provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#137188 Copied

mibesa

Participant

August 20, 2016 at 03:17

Hello,
My server is slow, be patience.
I am posting details of my wordpress website. Please check and let me know what is the issue.
Thanks

Please, contact administrator
for this information.

#137229 Copied

mibesa

Participant

August 22, 2016 at 03:17

I am not getting any message from last two days. Let me know please its URGENT.
Thanks

#137295 Copied

Jack Richardson

Support staff

August 22, 2016 at 14:59

Hello,

Please take our apologies for delay.
The problem with product images is fixed. Please check the site now.

Best regards,
Jack Richardson.

#137392 Copied

mibesa

Participant

August 24, 2016 at 19:25

Hello Thanks for images, But check http://prntscr.com/c9x8w7
Price and add to cart is invisible. Product images also stretched. PLease check it.
Thanks

#137706 Copied

Jack Richardson

Support staff

August 25, 2016 at 07:59

Hello,

I don’t see the issue on our side:
http://storage7.static.itmages.com/i/16/0825/h_1472108347_9054970_2f9c312fcd.png

Try to clear browser cache and check again or check in another browsers.

Best regards,
Jack Richardson.

#137744 Copied
Tagged: disappear, images, product, templates, update, woocommerce, wordpress
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