Update wp 7 problems - by titou - on WordPress WooCommerce support

This topic has 30 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

  • Avatar: titou
    titou
    Participant
    December 7, 2016 at 15:15

    Hello !

    I have just update my wp to version 7.
    But my website is not display correctly.
    I have this notification that we can see on all the page :
    Notice: _usort_terms_by_ID est déprécié depuis la version 4.7.0 ! Utilisez wp_list_sort à la place. in /home/replik-cd.fr/web/wp-includes/functions.php on line 3783

    I put a picture in attached to see how it looks like.

    Thank you for your help !
    Thierry

    Please, contact administrator
    for this information.
    29 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 16:26

    Hello,

    This is just a notice.
    It’s shown because you have either debug mode enabled in wp-config.php file or display_errors function on a server.
    Disable it and check the site after that.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 8, 2016 at 14:27

    I have put “false” instead of “true” in wpconfig.
    It works fine… but to know if “false” is correct ?

    Thank you !
    Thierry

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 16:09

    Hello,

    “False” means errors/notices displaying is disabled.
    Everything is fine now.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 8, 2016 at 17:12

    Hello !

    Ok thank you !

    Thierry

    Avatar: titou
    titou
    Participant
    December 8, 2016 at 17:19

    I have a last problem… I try to put a shadow under slider revolution on home page.
    As you can see this option is selected (on pitcure in attached).
    But it doesn’t work.

    Do you have an idea ?

    To know also, if it’s possible to have a shadow under menu that we can see on every pages and when we scroll down in the page ? As I want to do under slider revolution ?

    Thank you in advance for all your precious help !

    Thierry

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 22:21

    Hello,

    Unfortunately shadow can’t be shown when you set slider in page settings.
    It will work if you add it to the content via Revolution Slider element in Visual Composer editor.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 9, 2016 at 11:57

    Thank you Jack !

    But sorry I don’t understand…
    You mean, I have to go to the page menu, select home page, and then change content with visual composer.
    But as you can see on picture in attached, I can’t change slider option to put the shadow under the slider…
    I don’t find revolution slider here…

    Do you have an idea ?

    Thank you in advance !
    Thierry

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 17:58

    Hello,

    I meant you need remove slider from page options http://prntscr.com/dhdnpo and add it in page content http://prnt.sc/dhdo2y .
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 10, 2016 at 13:01

    It works but I have both headers :
    > first : header for breadcrumb that we can see on all pages (products and pages)… except homepage.
    > second : revolution slider

    Picture in attached.

    How can I remove first header for breadcrumb on all pages ?

    To know if it’s possible to have a shadow under the main menu ?

    Thanks again for your help !
    Thierry

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 12, 2016 at 14:02

    Hello,

    You can disable breadcrumbs section is your home page editor:
    http://storage7.static.itmages.com/i/16/1212/h_1481547786_9929984_d7796b6125.jpeg
    Select “Disable” for “Breadcrumbs Style” option.

    Regards,
    Eva Kemp.

    Avatar: titou
    titou
    Participant
    December 12, 2016 at 14:25

    Hi Eva,

    Ok breadscrumb as been desable… it works.
    But this time I have lost my menu in a new white stripe who shouldn’t be there…

    I have also try (on picture 2) to select “menu” in “Custom navigation for this page”… but it doesn’t work.

    Do you have an issue also for this ?

    Thank you in advance !
    Thierry

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 12, 2016 at 16:09

    Hello,

    In this case you need change menu items color in Theme Options > Styling > Navigation.

    Regards,
    Eva Kemp.

    Avatar: titou
    titou
    Participant
    December 12, 2016 at 16:20

    Yes but I would like to keep the text in white and have the slider’s picture under text to see it…

    Is there any other issues ?

    Cant’ we remove the white stripe created when adding rev slider in content ?

    Br,
    Thierry

    Avatar: titou
    titou
    Participant
    December 12, 2016 at 16:43

    I have another problem…
    On this page : http://www.replik-cd.fr/infos-master-cd/
    I try to put a “tour”… but when I click on second or third field, the content is not shown…
    We can only see the content of the first field.

    I have also try to put 20px margin on left and right for the text not to closed of the edge… but it doesn’t work.

    Thank you in advance !
    Thierry

    Picture in attached.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 13, 2016 at 16:44

    Hello,

    Cant’ we remove the white stripe created when adding rev slider in content ?

    Unfortunately, no.
    If you want to show shadow under the slider you have to add it in the page content. If you want to have transparent header you need add Slider in Page Options (this way shadow can’t be displayed).

    I try to put a “tour”… but when I click on second or third field, the content is not shown…
    We can only see the content of the first field.

    Please update Visual Composer and Ultimate VC Addons plugins https://www.8theme.com/download-plugins/page/2/ and check “Tabs” element then.

    Regards,
    Eva Kemp.

    Avatar: titou
    titou
    Participant
    December 13, 2016 at 16:56

    Ok for the firs question 😉

    For the second question I have already try to update this plugin but still doesn’t work.
    It’s weird because I have create other “tour” on other webpages and it works fine.
    Here for example :
    http://www.replik-cd.fr/infos-master-vinyles/
    http://www.replik-cd.fr/gabarits-pao/
    http://www.replik-cd.fr/infos-pao/

    Do you have other issue ?

    Br,
    Thierry

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 13, 2016 at 19:52

    Hello,

    Try to recreate the whole page where tabs aren’t working.
    Let us know the result.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 14, 2016 at 11:31

    I have just try, but it doesn’t work too… 🙁

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 14, 2016 at 19:17

    Hello,

    Please update all required plugins https://www.8theme.com/download-plugins/ and check Accordion Tabs after that.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 15, 2016 at 11:07

    Hi Jack,

    All plugin are nupdated now… but still doesn’t work.

    I don’t understand why the old tabs (tour) I have created before still works perfectly… but not new ones…

    Thank you in advance !
    Thierry

    Avatar: titou
    titou
    Participant
    December 15, 2016 at 11:33

    Hi again !

    I have just see a new problem…

    When you are on a product page with variations as this one :
    http://www.replik-cd.fr/boutique/duplication/boitier-dvd-amaray-2/

    When you choose a first option it’s ok.
    When you choose a second option it’s ok too.
    But if you want to change first option (quantity), you will see that other variations has disapear in quantity variations…
    To see them again, you have to choose before “choose option” nd then they come back in variation list.

    I put 2 pictures in attached.
    The first one is when you can see all variations in quantity.
    And the second when they disapear.

    Thank you !
    Thierry

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 16, 2016 at 12:49

    Hello,

    As for tabs, please try to copy the code of working Tabs element from other page and paste it to the page where it’s not functioning. Then change tabs content to your needs.
    As for products please check if the issue persists with default Woocommerce theme Storefront https://woocommerce.com/storefront/ .

    Let us know the result.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 16, 2016 at 14:21

    For tabs it’s ok like this… evn if its not very
    All tabs are opened wth content when click on it, good !

    But padding still doesn’t work… I have add 20px on the left & right… to have text a little bit more in the center of the content tab… but it doesn’t work.

    For second issue, if I change classico with storefront template, I will lost all layouts I have created when I will put classico after changes ?
    I don’t understand why 2 weeks ago it was working perfectly and now it doesn’t work !

    Br,
    Thierry

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 16, 2016 at 15:58

    Hello,

    When switch themes the layout will be changed because Storefront uses different design, but it will be back when you activate Classico theme back. It’s needed just to check if the issue persists only with Classico theme or with default Woocommerce theme too. If it happens with Storefront too, then the problem may be related to Woocommerce plugin.

    As for paddings, please add this code in Global Custom CSS:

    .vc_tta-color-grey.vc_tta-style-modern.vc_tta-tabs .vc_tta-panels .vc_tta-panel-body {
       padding: 20px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 16, 2016 at 17:58

    Hi Jack,

    Ok I will try tomorrow to change template with storefront… and let you know if it works or not.

    For the second issue, code doesn’t work… do you have another ?

    Br,
    Thierry

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2016 at 10:28

    Hello,

    I’ve added the code in Theme Options > Styling > Custom CSS > Global Custom CSS.
    Clear browser cache and check the tabs http://www.replik-cd.fr/infos-master-cd/ .

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    December 17, 2016 at 12:29

    Hi Jack,

    Yes it works fine 🙂

    Thank you !
    Thierry

    Avatar: titou
    titou
    Participant
    December 17, 2016 at 17:13

    Now I have other problems 😉
    It’s never finish 🙂

    When you add a product and go to the checkout page, I can’t see the field :
    “create an account”
    Create an account by entering the information below. If you are a returning customer please login at the top of the page.
    Account password *
    How can I do ?

    And is it possible to have the field :
    Shipping address
    Ship to a different address?

    When you create an account, and when you are connected and you see that :
    From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.
    If you click on dashboard we can see the details order I’ve done.
    And it’s the same if you click on shipping and blling address, edit your password…

    The only one who work is when you click on “order”… then you can see your order.
    But after this step, when you click on “view” you can’t see your details order…

    And to know how is it possible to add a new menu near order, downloads, address, account details, log out…
    I would like to create a new page with the new item in menu…

    Thank you in advance !
    Thierry

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 10:33

    Hello,

    1. I’ve reuploaded checkout files in wp-content/themes/classico/woocommerce/checkout directory and “Create Account” field appeared.

    2. As I see you haven’t created shipping methods in Woocommerce > Settings > Shipping. Please create some.

    3. I checked My Account fields and all are working properly. Could you please show a screenshot of the issue?

    4. There is no feature to add new menu. That block is created by Woocommerce.

    Best regards,
    Jack Richardson.

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