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Update XStore theme Without Losing ANY Data on my website & Without losing the template actual

This topic has 7 replies, 4 voices, and was last updated 5 months ago ago by Andrew Mitchell

Fabricehty

Participant

July 21, 2024 at 09:05

Dear Support ,

Please update my theme because there is a lot of issues that have not been solved yet !

Please dont send me any document, link please check my website,
I dont want to lose any content , and the actual website theme now.

I want to update and the website kdpujashop stay the same.

Thanks a lot,

Thanks,
Fabrice

Please, contact administrator
for this information.

#406118 Copied Theme version: 9.3.8

6 Answers

Rose Tyler

Support staff

July 21, 2024 at 14:40

Hello Fabricehty,

We hope this message finds you well. Prior to proceeding with the scheduled update, we strongly advise you to ensure a complete backup of your data. Your hosting provider should be able to assist you with this process.

Additionally, could you please provide us with FTP access to facilitate a smooth update process?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#406173 Copied

Fabricehty

Participant

July 22, 2024 at 10:30

Please make sure that the website is update and patch also updated without losing any data on the website thanks

Please contact administrator
for this information.

#406297 Copied

Fabricehty

Participant

July 23, 2024 at 05:30

Hello ?? Urgent
any update

#406428 Copied

Luca Rossi

Support staff

July 23, 2024 at 06:33

Dear Fabricehty,

We hope this message finds you well. We would like to inform you that we are currently in the process of addressing your request and will provide you with an update shortly.

Thank you for your patience and understanding.

Best Regards,
The 8Theme Team

#406436 Copied

Luca Rossi

Support staff

July 23, 2024 at 06:37

Hi @Fabricehty,

Your XStore theme & XStore Core plugin have been updated successfully.

Could you please double check?

Thank you!

#406437 Copied

Andrew Mitchell

Support staff

July 23, 2024 at 12:23

Dear Fabricehty,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#406523 Copied
Tagged: best selling woocommerce themes, data loss prevention, maintain actual template, preserve woocommerce data, seamless xstore update, xstore theme update
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Update XStore theme Without Losing ANY Data on my website & Without losing the template actual

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