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Updated the theme to lastest update and now i cant access my website.

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

  • Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    February 20, 2023 at 12:16

    So i updated my theme to the latest update, after a short time i cant access my website (admin and customer).
    The website is constanly trying to load.

    #347509 Copied Theme version: 9.0.4 WooCommerce version: cant access
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 20, 2023 at 13:37

    Hello, @Ministry Of Concrete,

    We apologize for any inconvenience this may have caused. After reviewing your website, we have determined that there is no issue with the website loading. It appears to be a cache issue on your end. We suggest clearing the cache and then revisiting the website. We have also recorded a video for your reference. https://www.veed.io/view/27dd2fe9-b016-4e11-acef-af52b734619e?sharingWidget=true&panel=share

    We thank you for your patience and understanding.

    Best regards,
    8Theme’s Team

    #347518 Copied

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