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Updated Theme & A New "website" input box appeared on Contact form?!

This topic has 8 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Amzy Leel

Evelyn

Participant

June 6, 2017 at 18:36

Hello+

I recently updated the Royal Theme on the website to version 3.0.2.0 (I’m using WordPress version 4.7.5) and a new input box showed up on the contact form. That new input box says “Website” – this is not needed for this contact form on this website – please advise on where to go and how to remove this new additional input box.

Thank you! +ES

#165142 Copied Theme version: 3.0.2.0 WooCommerce version: not applicable

7 Answers

Rose Tyler

Support staff

June 7, 2017 at 08:35

Hello,

Could you please provide wp-admin access in Private Content?

Regards,
Rose Tyler.

#165162 Copied

Evelyn

Participant

June 7, 2017 at 16:11

Hi+

Thank you for your quick reply…Okay, please let me know what you do so that I can repeat the process, if needed.

Thank you, +ES

Please, contact administrator
for this information.

#165229 Copied

Rose Tyler

Support staff

June 8, 2017 at 09:56

Hello,

Go to /royal/framework/shortcodes.php and copy this function https://prnt.sc/fhb5yq in function.php file of your child theme. Then you can edit contact form.

Regards,
Rose Tyler.

#165272 Copied

Evelyn

Participant

June 8, 2017 at 15:58

Hi+

Thank you for the quick response, information, and link! I will do this and then post the results here…

Thanks, +ES

#165327 Copied

Rose Tyler

Support staff

June 8, 2017 at 16:06

Hello,

You’re welcome!
Feel free to ask if you have any other questions.

Regards,
Rose Tyler.

#165329 Copied

Evelyn

Participant

June 9, 2017 at 19:29

Hi+

I was able to successfully modify the code file for the Contact Form. Thank you for the instructions.

If I may suggest… You should put a user-friendly way for the Contact Form to be modified into the Theme Options for those that do not know how to code… I was a bit surprised that there was no place to easily modify the contact form without actually having to work in the code files.

Please consider this as resolved.

Thanks! +ES

#165439 Copied

Amzy Leel

Participant

June 12, 2017 at 06:26

Hi Evelyn,

Glade you sorted out this and yes, we will consider your suggestions in future updates.

Regards,

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