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Updated Visual Composer, now I can't Save Changes

This topic has 4 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Stan Russell

Kylie

Participant

February 26, 2016 at 23:56

I just updated Visual Composer to the latest version (recently updated Legenda also). It was working fine for a little while, but when I finally needed to add a Single Image box, I ran into this issue. I can click the Close button and the little editing pop-up closes, but when I hit the Save button nothing happens and the little VC logo back on the main page turns into a spinning ball that just spins forever. I think the Single Image is the only element I’m unable to save, I only tested a few others but they worked. I deactivated, deleted, and reinstalled VC but it didn’t help. I had also updated one other plug-in during the course of the day, so I thought maybe that could be interfering. but I deactivated it and it didn’t resolve anything so I just turned it back on.

Help?

#115124 Copied Theme version: Legenda 2.9

3 Answers

Jack Richardson

Support staff

February 27, 2016 at 10:45

Hello,

You’re using old theme version.
Please update the theme to 2.11 version.

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#115161 Copied

Kylie

Participant

March 3, 2016 at 17:52

Updating the theme fixed the Visual Composer problem! But it kicked up some dust in other quarters, I’ll start a new topic for those though.

#116022 Copied

Stan Russell

Participant

March 4, 2016 at 09:18

Hello Kylie,

as Visual Composer problem is solved, we will wait for your new topic.

Regards,
Stan Russell.

#116091 Copied
Tagged: persuasive, save changes, templates, updated, visual composer, woocommerce, wordpress
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Updated Visual Composer, now I can't Save Changes

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