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Updated Visual Composer, now I can't Save Changes

This topic has 4 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

  • Avatar: JWeiss
    Kylie
    Participant
    February 26, 2016 at 23:56

    I just updated Visual Composer to the latest version (recently updated Legenda also). It was working fine for a little while, but when I finally needed to add a Single Image box, I ran into this issue. I can click the Close button and the little editing pop-up closes, but when I hit the Save button nothing happens and the little VC logo back on the main page turns into a spinning ball that just spins forever. I think the Single Image is the only element I’m unable to save, I only tested a few others but they worked. I deactivated, deleted, and reinstalled VC but it didn’t help. I had also updated one other plug-in during the course of the day, so I thought maybe that could be interfering. but I deactivated it and it didn’t resolve anything so I just turned it back on.

    Help?

    #115124 Copied Theme version: Legenda 2.9
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 27, 2016 at 10:45

    Hello,

    You’re using old theme version.
    Please update the theme to 2.11 version.

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #115161 Copied
    Avatar: JWeiss
    Kylie
    Participant
    March 3, 2016 at 17:52

    Updating the theme fixed the Visual Composer problem! But it kicked up some dust in other quarters, I’ll start a new topic for those though.

    #116022 Copied
    Avatar: stan
    Stan Russell
    Participant
    March 4, 2016 at 09:18

    Hello Kylie,

    as Visual Composer problem is solved, we will wait for your new topic.

    Regards,
    Stan Russell.

    #116091 Copied

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