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Updates and revolution slider - by Design

This topic has 12 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Stan Russell

Design

Participant

July 9, 2015 at 12:51

Hi, I wanted to enquire about valid API key for Visual composure and revolution slider. Do I have to purchase these separately? The items came bundled with WooPress.

Also and more importantly, the revolution slider is only displaying 3 slides. Is this the maximum? I have four but the fourth won’t display.

Many thanks
D

#74255 Copied Theme version: WooPress

11 Answers

Stan Russell

Participant

July 9, 2015 at 13:20

Hello,

1) our themes do not come with Revolution slider or Visual Composer keys. You do not need these keys to use bundled plugins with our theme. Latest versions of bundled plugins can be downloaded here: http://www.8theme.com/download-plugins/

2) please provide us with admin credentials for your site and specify what slider do you have problems with. We will check it.

Regards,
Stan Russell.

#74276 Copied

Design

Participant

July 9, 2015 at 13:55

Hi Stan,

Many thanks for your reply and assistance, please see private mail for credentials.

Please, contact administrator
for this information.

#74287 Copied

Stan Russell

Participant

July 9, 2015 at 15:47

Hello,

unfortunately we can not log into your admin panel using credentials you provided us with.
Please check them.

Regards,
Stan Russell.

#74308 Copied

Design

Participant

July 9, 2015 at 15:59

Apologies see attached

Please, contact administrator
for this information.

#74312 Copied

Jack Richardson

Support staff

July 9, 2015 at 17:26

Hello,

Please update Ultimate VC Addons and Visual Composer plugins https://www.8theme.com/download-plugins/ .
After that check the slider.

Best regards,
Jack Richardson.

#74342 Copied

Design

Participant

July 9, 2015 at 23:05

Sorry, issue still persisting…pm

Please, contact administrator
for this information.

#74377 Copied

Stan Russell

Participant

July 10, 2015 at 13:40

Hello,

1) our themes do not come with Visual Composer key. You do not need it to use bundled plugins with our theme. Latest versions of Visual composer or any other bundled plugin can be downloaded here: https://www.8theme.com/download-plugins/

Please download plugins using this link and update them via FTP.

Regards,
Stan Russell.

#74510 Copied

Design

Participant

July 10, 2015 at 14:13

Okay yes but every time I visit the download plugin page it asks me to login, in which I do but then it redirects me to a my accounts page where there are no downloads. I then click download page again and same process occurs.

#74520 Copied

Eva Kemp

Support staff

July 10, 2015 at 16:48

Hello,

We’ve sent plugins archives to your email address.
Please check.

Regards,
Eva Kemp.

#74563 Copied

Design

Participant

July 10, 2015 at 23:41

Hi, many thanks for the plugin updates, received with thanks and they are now updated – however the issue with the revolution slider still persists. It is only displaying 3 slides rather than the four.

Apologies and thanks for your support

#74594 Copied

Stan Russell

Participant

July 11, 2015 at 09:56

Hello,

please create test slider with 4 slides, check how it is displayed and let us know results.

Regards,
Stan Russell.

#74662 Copied
Tagged: responsive, revolution slider, seo friendly, themes, updates, woocommerce, wordpress
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