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Updates messed up my theme – action scheduler stuck

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

giannis

Participant

November 2, 2023 at 19:26

dear support team, i am trying to make things work with my xstore and i am facing this issues. After updating my theme i can see that my woocommerce db update is not completing leaving jobs unfinished and my site is going really slow which was not an issue before. Maybe there is a problem with files messed up. Can you give it a try. Its really slow which makes it difficult for the eshop to work this way

Please, contact administrator
for this information.

#372386 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

1 Answer

Tony Rodriguez

Support staff

November 3, 2023 at 08:30

Hello, @giannis,

Thank you for contacting us and for using XStore.

We understand that the updating of the WooCommerce database on your site is not finishing as expected, correct? https://postimg.cc/bStnV1V0

We kindly request you to conduct a check by activating the default WordPress Theme, such as Store-front or Twenty Twenty-Three. This is to ascertain whether the issue you are experiencing is due to our theme or not. Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team.

#372413 Copied
Tagged: action scheduler stuck, theme messed up after update, woocommerce troubleshooting, woocommerce updates issues, wordpress templates error, wordpress update solutions
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