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Updating an old version with new - by shivas-irons

This topic has 13 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

shivas-irons

Participant

August 26, 2020 at 00:23

I have been using the reoyal theme for years ona site and just bought a new license. Can I simply instal the new version via ftp without concerns? I’m inquiring to ensure if there’s anything i need to be aware as my current theme version is at least 2 yrs old. I have the child theme running and active as modifications were made.

Also, need ti update the royal core as well? If so should I be aware of any potential hassles when updating?

#249292 Copied Theme version: Royal

12 Answers

Olga Barlow

Support staff

August 26, 2020 at 15:42

Hello,

If you site is live and you want to update theme from version Version: 2.8 to the latest one I would recommend you to create staging site (full copy of the existing one) and update theme and core plugin on the staging site first. If everything is ok then proceed with the production site update. In case something goes wrong you’ll have time to fix it (especially if you overwrote some files in child theme).

If you provide us with WP Dashboard and FTP access to staging site we’ll be able to help you with theme update.

Regards

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shivas-irons

Participant

August 26, 2020 at 18:28

I set up a staging site using WP Staging plugin. It’s not the Pro version so we can’t push the changes to the live site but we can do what you suggest and test things before doing them on my live site.

Details are in private area

Please contact administrator
for this information.

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Olga Barlow

Support staff

August 27, 2020 at 15:08

Hello,

Check the staging site now. Let me know if everything is ok and then we’ll update the production.

Regards

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shivas-irons

Participant

August 27, 2020 at 23:36

Excellent. Yes we’re ready to take thing live.

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Olga Barlow

Support staff

August 28, 2020 at 15:12

Hello,

Ok. Provide us with WP Dashboard and FTP access to your production slite.

Regards

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shivas-irons

Participant

August 28, 2020 at 17:27

Same as staging site.

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shivas-irons

Participant

August 28, 2020 at 17:40

http://westshoreyoga.com/wp-login.php

Please contact administrator
for this information.

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shivas-irons

Participant

August 29, 2020 at 17:53

Are we proceeding? Al;l details you need are provided in the private area in this thread.

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shivas-irons

Participant

August 30, 2020 at 17:47

Please assist me. I’ve responded to what you need to complete things.

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Olga Barlow

Support staff

August 31, 2020 at 12:40

Hello,

Check the production site, please. I have updated theme and bundled plugins there.

Regards

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shivas-irons

Participant

August 31, 2020 at 17:00

Thank you. All is good. I’ll close the ticket.

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Olga Barlow

Support staff

August 31, 2020 at 18:22

You are welcome.

Regards

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