Updating Issue - by Su Flo - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: Su Flo
    Su Flo
    Participant
    October 31, 2018 at 13:50

    Dear Xstore,

    We have a question in the pc and hope you can help.

    BR, SU

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2018 at 14:33

    Hello,

    I do not see the problem with updating ABOUT page on your site. Please describe in details what should be done to re-create this problem. Do you get the issue on all pages? Do you have the problem with our theme only or with a default theme too? We are theme support and we are able to help you only with issues related strictly to our theme.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    October 31, 2018 at 16:27

    Hi Rose, I have tried again and there is another screenshot in the private content. Nothing updates on our site.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2018 at 08:56

    Hello,

    Please watch this video – …
    What browser do you use?

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    November 1, 2018 at 09:02

    HI Rose, Thank you. We shall monitor this and seek some extra help form the hosting providers. Also, one extra thing we have noticed, on the mobile, our main menu background is white?? the original colours have disappeared, must be something to do with the new update.

    BR, SU.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2018 at 09:19

    Hello,

    Please edit this code – http://prntscr.com/ld090j

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    November 1, 2018 at 20:26

    Hi Rose,

    Have added, will check as the change is not showing as yet,

    Also, in addition to this we have another q in the PC.

    BR, Su.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2018 at 08:33

    Hello,

    .fixed-header {
        border-bottom-color: #0f0105;
    }

    Do not forget to clear cache before checking the result.

    Regards

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