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Updating to Visual Compose 4.8 Causes Site Malfunction

This topic has 4 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Stan Russell

Jay

Participant

November 4, 2015 at 20:12

Hello. I updated my Visual Composer plugin from 4.7.4 to 4.8 and then my site would only load the header. I restored a backup to the previous version and the site was working again. Is there a known issue with this update and the Royal theme? I can’t show you the problem because I cannot have downtime with my site.

#97871 Copied Theme version: Royal 2.3 WooCommerce version: 2.4.8

3 Answers

Eva Kemp

Support staff

November 5, 2015 at 09:46

Hello,

Please check if the file vc_row.php is deleted in wp-content/themes/royal/vc_templates directory as it’s removed in Royal 2.3 version.

Regards,
Eva Kemp.

#97922 Copied

Jay

Participant

November 6, 2015 at 02:11

That worked, Eva. Thank you!

#98087 Copied

Stan Russell

Participant

November 6, 2015 at 08:25

Hello Jay,

you are welcome! Have a nice day!

Regards,
Stan Russell.

#98106 Copied
Tagged: malfunction, template, updating, visual composer, woocommerce, wordpress
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Updating to Visual Compose 4.8 Causes Site Malfunction

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