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Updating to Visual Compose 4.8 Causes Site Malfunction

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Stan Russell

  • Avatar: blinkd
    Jay
    Participant
    November 4, 2015 at 20:12

    Hello. I updated my Visual Composer plugin from 4.7.4 to 4.8 and then my site would only load the header. I restored a backup to the previous version and the site was working again. Is there a known issue with this update and the Royal theme? I can’t show you the problem because I cannot have downtime with my site.

    #97871 Copied Theme version: Royal 2.3 WooCommerce version: 2.4.8
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 09:46

    Hello,

    Please check if the file vc_row.php is deleted in wp-content/themes/royal/vc_templates directory as it’s removed in Royal 2.3 version.

    Regards,
    Eva Kemp.

    #97922 Copied
    Avatar: blinkd
    Jay
    Participant
    November 6, 2015 at 02:11

    That worked, Eva. Thank you!

    #98087 Copied
    Avatar: stan
    Stan Russell
    Participant
    November 6, 2015 at 08:25

    Hello Jay,

    you are welcome! Have a nice day!

    Regards,
    Stan Russell.

    #98106 Copied

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