Return to previous page

Updating XStore theme - by trambussen - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

trambussen

Participant

May 5, 2020 at 11:48

Hi! Haven’t updated XStore theme and plugins for a long time…

Now it’s time, BUT i’m scared that updating will cause a lot of trouble on our site.

Can You give any advise?

Another matter: Saw that the Elementer page builder can now be used in XStore, but does the whole store need to be build with Elementor or can you have pages build with WP Bakery and other with Elementor on the same site?

Thanks in advance!

Best regards Bettina Laursen

#235865 Copied Theme version: 5.4 WooCommerce version: 3.6.4

10 Answers

Olga Barlow

Support staff

May 5, 2020 at 21:13

Hello,

In your case I would recommend you to create staging site (full copy of the existing one) and update theme there first. Then if everything is ok you’ll be able to update production site. If not then you’ll have a time to fix the issues and only when everything will be fixed update production. If you want we could help you with this but we need WP Dashboard and FTP access to your staging site and link to production.

You may try to enable both builders at the same time but we can’t guarantee that there are not any compatibility issues between them.

Regards

#235976 Copied

trambussen

Participant

May 9, 2020 at 10:31

Please see private content!

Please contact administrator
for this information.

#236639 Copied

Olga Barlow

Support staff

May 12, 2020 at 11:12

Hello,

Is the https://monstedcykler.dk/ your staging site? Or you want to update the production site without staging site update?

What username should we use to log in to your WP Dashboard? You missed that.

Regards

#236876 Copied

trambussen

Participant

May 12, 2020 at 11:49

I’ve been trying to answer Your last post several times – but seems like the answer is lost.
I can’t see my own answer here!
What can I do?

#236883 Copied

trambussen

Participant

May 12, 2020 at 14:14

Please see answer in private content area…

Please contact administrator
for this information.

#236896 Copied

Olga Barlow

Support staff

May 12, 2020 at 17:22

Hello,

We tried the email that you provided https://gyazo.com/932e0d561c339271631302086f1c9018 and were blocked http://prntscr.com/sfgp1a Seems it was incorrect.

Contact your hosting provider support to get information about the staging site. It could be different depending on the hosting, so I can’t be sure about this.

Regards

#236923 Copied

trambussen

Participant

May 15, 2020 at 09:59

Please see private content area!

Please contact administrator
for this information.

#237353 Copied

Olga Barlow

Support staff

May 18, 2020 at 10:41

Hello,

Check your site now. I have updated WP, theme and all the plugins.

Regards

#237700 Copied

trambussen

Participant

May 19, 2020 at 12:30

Hi Olga!
Thank You very, very much AMAZING SUPPORT!
Take care and have a nice day!

#237869 Copied

Olga Barlow

Support staff

May 19, 2020 at 18:02

Hello,

You are welcome!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546
Your feedback is the motivation to improve our work and services.

Regards

#237939 Copied
Viewing 11 results - 1 through 11 (of 11 total)