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Upgrade to 4.1.1 Breaks Various Elements

This topic has 8 replies, 5 voices, and was last updated 7 years, 3 months ago ago by Laranz

uspdesigns

Participant

August 20, 2017 at 13:14

I updated from 3.16.2 to 4.1.1

On homepage I can see various visual composer elements take up the full width of the browser window, instead of the normal thumbnail heights.

Also – WC Product Page – the slider doesn’t work – only shows first slide.
Also in WC Product Page – the related products at the bottom are huge and shows only 1 related product with a loading spinner inside it – this takes up almost the whole width.

I think there are still some css bugs there so I have reverted back to 3.16.2.

If you would know about these issues or any resolution, that would be great.

#170437 Copied Theme version: 4.1.1

7 Answers

Amzy Leel

Participant

August 20, 2017 at 16:50

Hi,

I assume you are using caching plugin or CDN or both.

If you are using caching plugin clear your SITE caching using your plugin and then browser cache and check.

If you are using CDN you have to wait till the CDN updates your files automatically or contact your CDN provider and ask them to do it manually.

If you are using both do the both steps.

If none of them does not help let us know your wp-admin login details and FTP/cPanel login details to check this.

#170439 Copied

uspdesigns

Participant

August 20, 2017 at 17:07

Yes, I use WP Fastest Cache. But after the update, I cleared the cache manually and it was still occuring.

I believe you have released version 4.2 – I will wait till this gets available in my WP site to upgrade, and then will try again with that version.

#170440 Copied

Olga Barlow

Support staff

August 22, 2017 at 13:32

Hello,

Update is available. Make sure that Xstore Core plugin is updated to version 1.0.15.

Regards

#170573 Copied

uspdesigns

Participant

August 28, 2017 at 16:01

Thank you – updated to 4.3 and also updated core plugin, cleared site cache completely and browser cache also – now everything is working fine.

Many thanks

#170957 Copied

Rose Tyler

Support staff

August 28, 2017 at 16:16

Hello,

You’re welcome!

Regards

#170959 Copied

uspdesigns

Participant

August 28, 2017 at 16:23

Quick query however – my customers may still see the issue, unless they clear their own browser caches – which all of them won’t do.

Any way I can force clear the whole cache on my site?

My WP Fastest Cache Plugin is cleared from my side for site-wide, but other browsers still see the old broken version of the site.

#170963 Copied

Laranz

Participant

August 30, 2017 at 03:10

Hi,

Eventually browser cache will be cleared automatically, we can’t force to clear the browser cache of visitors from server side, but you can try adding version numbers to the files loaded using https://eric.blog/2014/05/12/auto-versioning-css-javascript-wordpress/ so that the browser loads new file.

It is an old article, you can try research about the same technique about any new techniques. Also check any option with the cache plugin you have to add the versioning for files.

But browser cache will be cleared automatically so mostly, users will get fresh files after a day or two, according to the cache header you set previously.

Let us know,

Thanks,
laranz.

#171051 Copied
Tagged: 4.1.1, break, elements, templates, upgrade, woocommerce, wordpress
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