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Upgrade to WordPress 4.4 and missing mobile menu

This topic has 9 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

friscoced

Participant

December 11, 2015 at 18:28

Hi,
I upgraded to WordPress 4.4 and now it appears the floating menu. I’ve also updated Blanco theme to the latest release, but the problem persists. Can you help me?

Best Regards
Francesco Paolini

#103956 Copied Theme version: 3.2 WooCommerce version: 2.4.12

8 Answers

Eva Kemp

Support staff

December 11, 2015 at 19:28

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#103964 Copied

friscoced

Participant

December 11, 2015 at 20:14

HI,
i have submitted the requested data in private content zone

Best regards
FRANCESCO PAOLINI

Please, contact administrator
for this information.

#103970 Copied

Eva Kemp

Support staff

December 12, 2015 at 10:28

Hello,

We can’t connect via FTP.
Please check the credentials.

Regards,
Eva Kemp.

#104005 Copied

friscoced

Participant

December 12, 2015 at 11:44

Hello,
ftp address is wrong. Sorry.
I have writed in the private content the correct ftp address

Best Regards
Francesco Paolini

Please, contact administrator
for this information.

#104011 Copied

friscoced

Participant

December 12, 2015 at 11:48

Another question in private content.

Please, contact administrator
for this information.

#104012 Copied

Jack Richardson

Support staff

December 14, 2015 at 10:32

Hello,

I’ve set menu in Appearance > Menus > Manage Locations tab.
Please check mobile menu now.

Best regards,
Jack Richardson.

#104089 Copied

friscoced

Participant

December 14, 2015 at 10:43

Hello,
now works. Thanks for your support.

Best regards
FRANCESCO

#104096 Copied

Jack Richardson

Support staff

December 14, 2015 at 10:55

Hello,

You are welcome!

Best regards,
Jack Richardson.

#104102 Copied
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Upgrade to WordPress 4.4 and missing mobile menu

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