Upgrade to WordPress 4.4 and missing mobile menu

This topic has 9 replies, 3 voices, and was last updated 9 years ago ago by Jack Richardson

  • Avatar: friscoced
    friscoced
    Participant
    December 11, 2015 at 18:28

    Hi,
    I upgraded to WordPress 4.4 and now it appears the floating menu. I’ve also updated Blanco theme to the latest release, but the problem persists. Can you help me?

    Best Regards
    Francesco Paolini

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 11, 2015 at 19:28

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: friscoced
    friscoced
    Participant
    December 11, 2015 at 20:14

    HI,
    i have submitted the requested data in private content zone

    Best regards
    FRANCESCO PAOLINI

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 12, 2015 at 10:28

    Hello,

    We can’t connect via FTP.
    Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: friscoced
    friscoced
    Participant
    December 12, 2015 at 11:44

    Hello,
    ftp address is wrong. Sorry.
    I have writed in the private content the correct ftp address

    Best Regards
    Francesco Paolini

    Please, contact administrator
    for this information.
    Avatar: friscoced
    friscoced
    Participant
    December 12, 2015 at 11:48

    Another question in private content.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 14, 2015 at 10:32

    Hello,

    I’ve set menu in Appearance > Menus > Manage Locations tab.
    Please check mobile menu now.

    Best regards,
    Jack Richardson.

    Avatar: friscoced
    friscoced
    Participant
    December 14, 2015 at 10:43

    Hello,
    now works. Thanks for your support.

    Best regards
    FRANCESCO

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 14, 2015 at 10:55

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

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