This topic has 44 replies, 4 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp
Do you mean backing up the full wordpress database? Like explained here: http://codex.wordpress.org/Backing_Up_Your_Database
I’ve only ever backed up literally my whole site before using FTP, an awful way of doing it I know, but I got into the habit of it and never changed my ways. And I don’t want to just do something now without reassurance that we won’t lose our products!
Yes, that’s it. Your hosting provider should help you in creating the back up.
Regards,
Eva Kemp.
Ok cheers, I’ve got phpMyAdmin in my cpanel and that seems to be the best & easiest way of doing it by the looks of things, I’ll have a read up on it and get in touch with our host if I need any help on that.
Thanks for all the help, and I’ll be sure to make any changes in future on a child theme!
You’re welcome.
I hope you’ll cope with it and a new installation will fix all issues.
If you have any questions feel free to contact us.
Regards,
Eva Kemp.
Right so I’ve reinstalled everything from scratch and got it reading from our database, and got the images back in which is all good. Just a couple of things now:
1. When I make a child theme with a css file with changes in it, it messes quite a lot up – the menus at the bottom get all mixed up and for some reason a full category menu appears there, and the blog categories appear at the top.
2. The product category menu still isn’t collapsing.
3. I’m still getting the error about outdates bundled files.
If you log on again using the same details on the first page and look at it – then enable the child theme and look again you’ll see what I mean about my first point.
I’m honestly a bit clueless now as I’ve reinstalled everything from scratch, the only thing that was related to the old site was the mysql database, which surely wouldn’t cause this to happen?
Ok so removing all the widgets and then putting them back seems to have fixed the error about the menus appearing in random places – no idea why but it’s fixed it so that’s all good.
Enabling the child theme appears to have fixed the menu collapsing too, again no idea why the normal theme alone didn’t have this!
The bundled files are still there though.
Hello,
We’re glad you was able to resolve the issues.
If you need more help let us know.
Regards,
Eva Kemp.
It still has the “Your theme has bundled outdated copies of WooCommerce template files” error coming up which could do with getting sorted?
Also – I’ve centered the menu at the top along with the logo/search because I prefer it that way, however it’s also centered the menu’s at the bottom – is there any way of getting just the main nav to be centered?
Cheers.
Hello,
I’ve updated Woocommerce file and the notification has disappeared.
Also I’ve changed your code in style.css:
.menu {
width:100%;
text-align: center;
padding:0 0 5px 0;
margin-top: 10px;
}
to
ul#top {
width:100%;
text-align: center;
padding:0 0 5px 0;
margin-top: 10px;
}
Please check the site now.
Regards,
Eva Kemp.
Sorted, thanks 🙂
One last thing actually, a problem we’ve been having for quite some time. The contact form seems to omit text when a large paragraph of text is put in it, any more than a couple of sentences and it just appears like this:
Sorry, but this is a bug in the theme. We recommend you to create a ticket at http://support.8theme.com and our specialists will look into this issue more deeply.
Thank you.
Regards,
Eva Kemp.
Ok cheers, will do that now.
Ok. If there are some more questions we’re glad to help you.
Regards,
Eva Kemp.
The issue related to '‘Upgrading Blanco while retaining many changes.’' has been successfully resolved, and the topic is now closed for further responses