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Uploaded the translation files using Loco, but unfortunately, they are not displayed

This topic has 5 replies, 2 voices, and was last updated 6 months ago ago by Tony Rodriguez

Kevin

Participant

May 17, 2024 at 08:05

Hello, I uploaded the translation files using Loco, but unfortunately, they are not displayed on the front end.

#395561 Copied Theme version: 9.3.10

4 Answers

Tony Rodriguez

Support staff

May 17, 2024 at 08:49

Hello, @Kevin,

Thank you so much for purchasing our theme and contacting our support center.

To assist you effectively, we kindly request that you review and adhere to the guidelines provided in our theme documentation. You can access the documentation via the following link: (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/).

Should the issue continue to persist, please capture a screenshot of the problem and securely provide your site’s wp-admin access in the private content area. This will enable us to examine your settings more closely and offer the necessary support.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#395570 Copied

Kevin

Participant

May 17, 2024 at 09:25

Thank you for the response. Everything worked fine except for the shopping cart. There are still 2-3 errors (screenshots attached).

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#395579 Copied

Kevin

Participant

May 17, 2024 at 09:54

Same for the Search Site

Files is visible for topic creator and
support staff only.

#395586 Copied

Tony Rodriguez

Support staff

May 17, 2024 at 11:40

Hello, @Kevin,

Thank you so much for purchasing our theme and contacting our support center.

1/ Your issue has been solved. Please check now. Please find and translate strings on 3 pages (for theme, WooCommerce, and XStore Core plugin) in the Private Content area.

2/ To update the empty cart text, kindly follow the steps outlined below:

1. Navigate to XStore > Theme Options.
2. Proceed to WooCommerce > Shopping Cart Page.
3. Select Empty Cart.
4. Enter the desired text in the provided field as per your translation requirements.
5. Click on ‘Publish’ to save the changes.

For your reference, please see the attached image which illustrates these steps.
https://imgur.com/nqTRsTI

3/ We kindly request that you update the header by using Elementor. Please navigate to XStore Builders, select ‘Edit Search Widget’, and add the translated text as required. Once completed, please ensure to update the changes.

For your reference, we have included an image in the private content area of our correspondence.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#395611 Copied
Tagged: display issues, file upload problems, loco translation files, woocommerce wordpress templates, wordpress translation solutions
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