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Upsell product enabled, however, not able to display in the preview mode

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Tony Rodriguez

lawrep

Participant

November 5, 2024 at 12:46

Hi Team,

I have enable upsell product, it successfully display in the edit mode, however, not able to display in the preview mode, please check, thanks

Product i test is the “Personalized Straight Necklace”

#422157 Copied Theme version: 9.4.3

1 Answer

Tony Rodriguez

Support staff

November 5, 2024 at 13:37

Hello, @lawrep,

Thank you for contacting us and for using XStore.

1/ Upon reviewing your website, we did not encounter any issues. The upsell products are correctly displayed on the individual product pages. For your reference, we have included an image in the private content area.

2/ https://prnt.sc/sLmvkSZaaYek – Please read about upsells products here – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
To show them on a single product page the next element can be used – https://prnt.sc/XgXruirGH9Z7

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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