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Upsell Products Do Not Show on Product Pages / Related Products Pulls in Random

This topic has 2 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

laurena86

Participant

October 19, 2021 at 11:17

Hello

We have an issue which is confusing customers, as the Related Products section on the single product pages pulls in very random products at times which aren´t at all related. I have read the Woocommerce documentation on this and I know it is goverened by categories, but our categories are quite clearly defined.

If there is no way to pick the Related Products, we would instead like to display Up Sells iin that area, as we do manually pick out strongly related Up Sell products. However the theme does not seem to display these on the single product pages.

Is there some setting I am missing where you can turn this Woocommerce feature on?

Many thanks
Lauren

#305843 Copied Theme version: 8.0.1

1 Answer

Olga Barlow

Support staff

October 20, 2021 at 09:44

Hello,

You can disable related products in Theme Options > WooCommerce > Related products and enable Up sells instead from single product options https://prnt.sc/1wtqc0g

Regards

#305924 Copied
Tagged: random products, related products, themes, upsell products, woocommerce, wordpress
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