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Upselling Products on Individual Product Pages with XStore

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

Don

Participant

November 10, 2024 at 19:12

Dear 8Theme Support,

I’m writing to inquire about the possibility of upselling products from individual product pages within the xstore theme. This functionality would be a valuable tool for increasing average order value by offering complementary products alongside the main focus item.

Desired Functionality:

Admin Panel: Ability to define a specific product to be offered as an upsell on a designated product page.
Customer Experience: The upsell product should be displayed prominently on the main product page, potentially with a title like “Pairs Perfectly With” or “Complete the Set.” Customers should have a clear option to add the upsell product to their cart along with the main product.

Examples:

Papier (https://www.papier.com/great-scott-it-s-your-birthday-934) utilizes a “Pairs Perfectly With” section to showcase complementary products.

Availability:

Is there an existing feature within 8Theme that allows for upselling on individual product pages?
If not, is this functionality included in the 8Theme roadmap for future development?
Feature Request:

If upselling on individual product pages isn’t currently available, I’d like to formally request its addition as a feature.

Thank you for your time and consideration.

Best Regards,

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1 Answer

Rose Tyler

Support staff

November 11, 2024 at 12:24

Hello, Don,

Thank you for reaching out to us with your inquiry regarding the upselling functionality within the XStore theme.

We appreciate your detailed explanation of the desired functionality and the examples provided. To address your questions:

1. **Existing Feature**: Currently, XStore does offer the ability to display related products, up-sells and cross-sells – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ , which can be used to showcase complementary items. However, the specific functionality you are describing, where a designated product is prominently displayed as an upsell with a title like “Pairs Perfectly With” or “Complete the Set,” is not available out-of-the-box.

2. **Future Development**: We understand the value of this feature in enhancing the customer experience and increasing average order value. If you would like to request new options be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.

Thank you again for your valuable feedback and for choosing 8Theme. Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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