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Urgent – Creating a new page returns a blank screen

This topic has 5 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Weblike PRO

Weblike PRO

Participant

November 8, 2023 at 08:27

Hello,

When we try to create a new page, we get a blank screen: https://ibb.co/4NGQs92

Please take note that this is an urgent matter.

Thank you!

Please, contact administrator
for this information.

#372948 Copied Theme version: 9.2.3

4 Answers

Rose Tyler

Support staff

November 8, 2023 at 08:36

Hello,

Thank you for contacting us and for using XStore.

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#372949 Copied

Weblike PRO

Participant

November 8, 2023 at 08:44

Thank you for the fast response.
This issue manifests on Opera Browser, since this morning.

We managed to create new pages using Google Chrome.

#372950 Copied

Rose Tyler

Support staff

November 8, 2023 at 09:38

Hello,

In this case, we would recommend you to use Chrome browser.

Maybe you need to update the Opera Browser?

Check how it works when not our theme is activated but Storefront theme (default WooCommerce theme).

Kind Regards,
8theme team

#372970 Copied

Weblike PRO

Participant

November 8, 2023 at 09:46

Thanks!

#372972 Copied
Tagged: blank screen woocommerce solution, fix woocommerce page issue, new page blank screen, urgent page creation issue, woocommerce troubleshooting, wordpress new page error, wordpress woocommerce templates
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Urgent – Creating a new page returns a blank screen

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