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Urgent : error with ajax - by apotik - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

apotik

Participant

November 21, 2020 at 10:30

Hello, i created a ticket two days ago but I closed it yesterday thinking that my problem was solved but apparently not, because on other media I am told that the problem persists. This is the quick views icon on my products on the home page, when you click there is the message “error with ajax” you have already recommended that I clear the cache but it does not work. Thanks for your help.

Please, contact administrator
for this information.

#260599 Copied Theme version: 6

3 Answers

Rose Tyler

Support staff

November 21, 2020 at 13:20

Hello,

Please provide FTP access also.

Regards

#260623 Copied

apotik

Participant

November 22, 2020 at 14:51

yes of course , thank you

Please contact administrator
for this information.

#260716 Copied

Olga Barlow

Support staff

November 23, 2020 at 13:58

Hello,

Error caused by WP Cerber Security, Anti-spam & Malware Scan plugin. It looks the plugin blocks the admin-ajax.php (403 error appeared in console). We disabled plugin, then enabled again and problem disappeared. Contact plugin author to sort out.

Regards

#260828 Copied
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