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Urgent Help - by bagsonline - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 10 years, 6 months ago ago by bagsonline

bagsonline

Participant

May 19, 2014 at 09:13

Hello Olga,

I have been waiting for a response and resolution for over 3 weeks now on the topic “Slow site loading”. This issue needs to be resolved urgently. I sent login details to you 3 weeks ago.

I want this issue resolved immediately.

Thanks.

Jen

#4010 Copied

4 Answers

Olga Barlow

Support staff

May 21, 2014 at 16:22

Hello,
Sorry for delay in answering.
We would like to help you , but unfortunately we do not understand what may be the reason of this situation on your site.

Regards,
Olga Barlow

#4518 Copied

bagsonline

Participant

May 21, 2014 at 21:39

Hello Olga,

The issue is the way the theme was coded. This is not an isolated problem.

Mean while please email Legenda 2.1 to me.

Yours sincerely,

Jen

Please, contact administrator
for this information.

#4540 Copied

Olga Barlow

Support staff

May 22, 2014 at 09:39

Hello,
We looked through the code and did not find what could cause this problem. If you have any specific proposals about parts of code improvement we are ready to consider them.
Legenda 2.1 archive was sent, check your email.

Regards,
Olga Barlow

#4558 Copied

bagsonline

Participant

May 22, 2014 at 14:11

Hello,

Look at the performance reports of theme (my website) below. One from Gtmetrix.com, Google and the other from Pingdom. Three of them point to the same issues.

Suggestions

1. Defer parsing of JavaScript (1.3MiB of JavaScript is parsed during initial page load. Defer parsing JavaScript to reduce blocking of page rendering.)

2. Prefer asynchronous resources

3. Remove query strings from static resources

4. Serve resources from a consistent URL

5. Combine images using CSS sprites

6. Avoid a character set in the meta tag

7. Avoid CSS @import

See the report links below.

Please, contact administrator
for this information.

#4578 Copied
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