Urgent help – glitch after update site not functional

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Namaste

  • Avatar: Namaste
    Namaste
    Participant
    January 26, 2021 at 07:32

    Hi,

    I am convinced I already submitted it but can’t see my post.

    After the update my site is not functional. When you scroll there is huge object which appears in front of the contet. You don’t see half of the screen

    Urgent help needed as my store is not functional – you can’t click on anything.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Namaste
    Namaste
    Participant
    January 26, 2021 at 07:40

    it seems it is “back to the top” button which for some reason is enlarged

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 08:14

    Hello,

    You need to clear cloudflare CDN cache.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    January 26, 2021 at 09:03

    thank you

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘urgent help – glitch after update site not functional’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.