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Urgent help need with permalinks structure is not working

This topic has 9 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

Aulakh, Sam

Participant

March 10, 2024 at 23:52

1) Product permalinks =>> Shop base with
2) 8theme portfolio permalink settings =>> Portfolio category base
3) 8theme permalink settings =>> Shop page base (I want my shop page to say /shop not /shop2 )

#386273 Copied Theme version: 9.2.9

8 Answers

Aulakh, Sam

Participant

March 11, 2024 at 00:04

I am even unable to edit homepage etc

#386275 Copied

Aulakh, Sam

Participant

March 11, 2024 at 00:19

shop page cart checkout any page edit is not responding

#386278 Copied

Aulakh, Sam

Participant

March 11, 2024 at 00:55

I dont want plain i want all normal structure without ?/ etc

like /shop
/cart
/anypage

#386284 Copied

Rose Tyler

Support staff

March 11, 2024 at 08:18

Hello,

Thank you for contacting us and for using XStore.

1/ Please downgrade PHP version to 8.1.

2/ Solve this problem from plugin or disable the plugin – https://prnt.sc/aOpocAmg58Cg

Once these steps have been completed, please inform us so that we may proceed accordingly.

Please be informed that the Shop page serves as an archive page for products and, as such, is not editable via Elementor by default. Any available configurations can be adjusted within the Theme Options.

Should you wish to utilize Elementor for your Shop page, we kindly direct you to the following instructional article: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/. This guide will assist you in creating a custom layout from the ground up and configuring it for all product archives, including the shop, product categories, and more.

Kind Regards,
8theme team

#386304 Copied

Aulakh, Sam

Participant

March 11, 2024 at 13:23

I only was editing products page ( for descriptions shipping etc) with elementor is that possible? Shop page i will not use elementor

#386380 Copied

Aulakh, Sam

Participant

March 11, 2024 at 13:31

Before Disabling that plugin also the problem was with structure was plain.

Give me your permalinks setting so i can have custom links like

/shop
/my-account
/Shop/category/product
/shop/category/
Etc
Not /? Etc id based

#386381 Copied

Rose Tyler

Support staff

March 11, 2024 at 13:42

Hello,

We have noticed that the recommended action to downgrade your PHP version has not yet been implemented. PHP version may be not reason for the problem right now, but not plugins and themes are compatible with 8.3 version so other problems may occur.

We’ve tested how pages, like Shop, works when default WooCommerce theme – Storefront is activated, and there is the same problem with permalinks. This mean the problem you face is independent of our theme, and we would recommend you to contact support of WooCommerce to solve it https://wordpress.org/support/plugin/woocommerce/

Thank you for your understanding and cooperation.

Kind Regards,
8theme team

#386382 Copied

Andrew Mitchell

Support staff

March 11, 2024 at 14:00

Dear Aulakh, Sam,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#386388 Copied
Tagged: best selling woocommerce, permalinks fix needed, permalinks structure issue, urgent permalinks help, woocommerce permalinks problem, woocommerce themes
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Urgent help need with permalinks structure is not working

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