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Urgent: Homepage Alignment Issues – Immediate Fix Required

This topic has 9 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

Bagwani

Participant

July 3, 2024 at 13:48

What is happening on the homepage? The feedback is appearing automatically under the heading for my cold-pressed oils, and the section for the oil products has moved down. Secondly, the kitchen oil section is appearing in the middle, where my hotspot kitchen oil image was centered. Since you edited the kitchen oil image, the alignment has been messed up. I want my products to show under the cold-pressed oils heading first, then the kitchen oil image, and then the feedback. Do this now! I want to make my website live in just half an hour, so make it clear. I hope you understand.

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#402919 Copied Theme version: 9.3.14

8 Answers

Rose Tyler

Support staff

July 3, 2024 at 14:55

Hello Bagwani,

Thank you for reaching out to us with your concerns.

“Do this now!” – We would like to clarify that we do not offer personal content management services. Additionally, we kindly request that all future correspondence be conducted in a polite manner.

“Since you edited the kitchen oil image, the alignment has been messed up.” – no, we did not break layout of your home page.

We have attempted to correct the appearance of your homepage https://gyazo.com/7d5f5fc8aa67cfb2da71691099fca2d4 Please continue to make further edits independently to achieve your desired outcome.

Best Regards,
8Theme’s Team

#402933 Copied

Bagwani

Participant

July 3, 2024 at 16:56

Sorry, if you feel bad but I didn’t mean that. Please try an understand that the columns and sections are getting merged into each other.
As you see under the heading “BAGWANI COLD PRESSED OILS” is feedback carousel is appearing. Same the button for “ALL PRODUCTS”.

Please help me with this problem because when I am doing this the “kitchen oil hotspot” is getting disturbed, So it’s my request please just put the products under their respective heading and make the carousel section below the kitchen oil image.

Waiting for your positive response.

Thank you,
Bagwani

#402948 Copied

Bagwani

Participant

July 4, 2024 at 06:21

Hello Dear Team,

please help …………………..

I am eagerly waiting for your positive answer.

Regards,
BAGWANI

#402990 Copied

Rose Tyler

Support staff

July 4, 2024 at 06:31

Hello Bagwani,

We hope this message finds you well. We are pleased to inform you that we have recently updated your Home page. To view the changes, please clear your browser’s cache and review the updated page.

Should you require further assistance or if there are any issues, kindly provide us with screenshots. This will help us understand and address your concerns more effectively.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#402993 Copied

Bagwani

Participant

July 4, 2024 at 06:48

Hii Team,

I had just added the carousel anything element on top of the header. As it is applied correctly but a small problem I am facing after publishing it.
As on ITEM 1, I have added the text along with the link, and then after publishing the content is showing blurry. Similar to ITEM 3, I added the link to some text and again that text is now showing properly.

Will you please help me why this is happening?

Thank you,
Bagwani

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support staff only.

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Rose Tyler

Support staff

July 4, 2024 at 07:54

Hello Bagwani,

Thank you for getting in touch with us.

We have reviewed the content you mentioned and did not observe any issues with blurriness https://prnt.sc/EmnOIER61nZn . Could you please confirm if the matter has been resolved on your end?

We look forward to your confirmation.

Best Regards,
8Theme’s Team

#403018 Copied

Bagwani

Participant

July 4, 2024 at 08:03

Hello Dear Team,

I hope You guys are very well & Thanks for the support.

No, it’s visible, but it becomes visible only when I hover the cursor over it. I’ve sent you a video, please check it out. As soon as I remove the cursor, it’s not visible, meaning it’s appearing less visible. And this reduced visibility is happening only on those where I have placed a link.

The ones without links are fine, but as soon as I add a link, the visibility decreases. Please recheck the video thoroughly; everything will be clear to you.

Please fix this issue after checking it once.

I would be very grateful if you could make these changes for me. It would greatly help me out. Please, it’s a small request. Thank you very much in advance.

Regards,
BAGWANI

Files is visible for topic creator and
support staff only.

#403019 Copied

Rose Tyler

Support staff

July 4, 2024 at 08:23

Hello Bagwani,

We appreciate your prompt response.

https://prnt.sc/bf67l0zjAph6 – Please clear the cache and check now.

Best Regards,
8Theme’s Team

#403026 Copied
Tagged: homepage alignment, immediate fix, templates, urgent, website issues, woocommerce, wordpress
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