Urgent!!! How to edit my mail chimp newsletter

This topic has 11 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: tessylove
    tessylove
    Participant
    January 2, 2018 at 00:04

    Happy New Year

    1.Please, how do I remove the email newsletter from my store? Please see this https://prnt.sc/hux2pm

    2. I created another newsletter pop up on MailChimp and I can’t seem to find where to add the code, please help.

    3. Please, I mistakenly removed the blog section from my site how do I rectify it?

    4. How do I get to find my questions on this forum, I searched for my previous posts but couldn’t find them.

    Many Thanks

    Tessy

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: tessylove
    tessylove
    Participant
    January 2, 2018 at 01:34

    Again please how do I change my categories pictures please see this https://prnt.sc/huxzku

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2018 at 11:10

    Hello,

    Happy new year to you, too 🙂
    1. Have you sorted out?
    2. http://prntscr.com/hv1y3f
    If it is not what you are looking for please describe your issue in details.
    3. If you mean blog page – https://www.8theme.com/documentation/xstore/troubleshooting/blog-page/
    If this section http://prntscr.com/hv1ys2 > http://prntscr.com/hv1z5i
    4. Go to My Account > Topics Started – http://prntscr.com/hv1ze0
    5. Go to Products > Categories > Edit category > http://prntscr.com/hv1zyq
    Let us know if you need any further assistance.

    Regards

    Avatar: tessylove
    tessylove
    Participant
    January 3, 2018 at 01:14

    Thank you very much.

    Yes 1 has been sorted out…

    Still on number 2 can you briefly explain to me where exactly to paste my codes within some codes there it’s a pop up welcome code by mailchimp please.

    3. Please how do I locate my breadcrumbs I can’t seem to find it, I want to change my banner picture there.. Thanks

    4. I added a new 8theme mask below my categories but the picture am using will not just align well. I’m using a picture of 900*280 is it too big? What size is suitable please.

    5.Another issue I encounter is that when am on the shop page and I click on Home it takes me to the shop home page rather than the main site home page, I can’t access the main Home page from there untill I click on my Logo via the desktop is it something I should be worried about?

    6. The products on The look 8theme mask below my products categories is not aligning well like the normal products above can I remove it and add a products 8theme mask there Please?

    Avatar: tessylove
    tessylove
    Participant
    January 3, 2018 at 02:20

    Hello,

    Here is the mail chimp code I want to add to the site.
    Kindly assist.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 3, 2018 at 15:53

    Hello,

    2) Where did you get that code? From MailChimp authors? Then you need to ask them in what place should it be added to work in right way.
    3) To change the global breadcrumbs image go to Theme Options > General > Breadcrumbs > change the breadcrumbs image. To change the image on some page only use page featured image to change it.

    4) Could you provide me screenshot for better understanding, please?

    5) Go to Appearance > Menus and check what page or custom link have you added to your menu with label Home, looks like it’s not the real home page but some other page.

    6. If you don’t like some elements you may remove them and add the other elements that suit your needs.

    Regards

    Avatar: tessylove
    tessylove
    Participant
    January 15, 2018 at 01:00

    Hello,

    MailChimp said this

    In the Copy/paste onto your site pop-up modal, highlight the code and copy it to your clipboard.
    Paste the code into your website’s HTML.

    Please, where do I find my websites HTML?

    Thanks

    Avatar: tessylove
    tessylove
    Participant
    January 15, 2018 at 02:10

    Plase help, I cant see my categories on my menu again what happened?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2018 at 12:31

    Hello,

    1) You are using WordPress and it is created by php files instead of simple HTML, so contact the plugin author and make clear in what area you need to add your code if you use WP.

    2) Explain in more details about categories in the menu? Don’t you see them in backend or frontend?
    Have you followed instructions to add your categories to menu https://docs.woocommerce.com/document/docs-menus/ ?

    Regards

    Avatar: tessylove
    tessylove
    Participant
    January 16, 2018 at 06:54

    My categories has been showing on ‘opened’ where I set it, suddenly it stopped, I have set everything I need to set up at the menu section.

    Its only showing now when I leave it at hover to show or check my website and see my categories aren’t showing but backend it’s showing, front end it’s not showing.

    I used the electronics theme option please check my site out pls.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 16, 2018 at 10:20

    Hello,

    Are you talking about the secondary menu? You did not choose the location for the categories menu http://prntscr.com/i13usv

    Regards

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