This topic has 7 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow
I bought the xstore theme several times, but unfortunately I made the mistake of not doing the automatic updates, today my version is too old and each time I update the theme the site crash completely. I would like your help to update the site correctly, once this is done I will be able to update my plugins … thank you very much for your help
I attach you the link of a copy of the site, you can update it, then I will install on the current site
Hello,
FTP access displays another installation than WP Dashboard you gave. Provide us with FTP access to the b502-6588d78552eb.wptiger.fr installation, please.
Regards
ok try this please
any help please?
Hello,
FTP directory is empty http://i.prntscr.com/z3aIKF2nRKeC8o3pq7L6mw.png
Please, make a double check of FTP before reply back.
We can’t proceed without correct FTP access.
Regards
oh yes im sorry check that please now
Hello,
Theme updated. Check now, please.
Regards
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