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Urgent: Issues with Header and Shop Page Editing

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

DashDoor

Participant

July 12, 2024 at 17:39

Urgent: Issues with Header and Shop Page Editing

Please, contact administrator
for this information.

#404446 Copied Theme version: 9.3.14

1 Answer

Tony Rodriguez

Support staff

July 13, 2024 at 05:49

Hello, @Muhammad Saleem,

Thank you for reaching out to us with your concern.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#404472 Copied
Tagged: shop page editing, urgent header problems, urgent woocommerce help, woocommerce issues, woocommerce support, wordpress themes, wordpress troubleshooting
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