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URGENT – Orders blocked - by jeremy

This topic has 3 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

  • Avatar: tlgv
    jeremy
    Participant
    January 13, 2017 at 10:03

    Hello,

    I have a big problem with customers who are out of my country (France).

    When my customer chooses an address which is not in France on order page, after filling every information (including payment information), the order is blocked with the following message: “no shipment method is selected. Please check your address or contact us if you need help”

    Please find screenshot.

    How can I fix this urgently?

    Thanks a lot for helping.

    Please, contact administrator
    for this information.
    #151773 Copied
    2 Answers
    Avatar: tlgv
    jeremy
    Participant
    January 13, 2017 at 10:34

    Problem solved, it was related to shipping methods from woocommerce.

    Sorry for disturbing.

    #151777 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 13, 2017 at 11:15

    Hello,

    Glad to hear you resolved the issue.
    Have a nice day!

    Regards,
    Rose Tyler.

    #151786 Copied
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