Urgent: Performance Issues and Inode Usage with XStore Theme

Hello, @Irtaza,

Thank you so much for purchasing our theme and contacting our support center.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link:
https://gtmetrix.com/reports/erva.pk/B1eTR20t/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here: https://imgur.com/pPnscfY & https://imgur.com/ACjHpAg

About your results on gtmetrix results:

– Reduce initial server response time: https://gtmetrix.com/reduce-initial-server-response-time.html

— Avoid chaining critical requests: https://gtmetrix.com/avoid-chaining-critical-requests.html

— Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

– Avoid long main-thread tasks https://gtmetrix.com/avoid-long-main-thread-tasks.html

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @Irtaza,

Thank you for your response.

1/ Could you please provide a screenshot of the problem where the colors are not changing and provide the URL of the page on which you are facing the issue for my better understanding.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

2/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/#Deactivate-Your-Website-using-the-8theme-Dashboard-ZNLLe

3/ Please use XSTUDIO Feature of XStore WordPress Theme, Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, @Irtaza,

We are pleased to inform you that we have prepared a video demonstration of the Furniture demo header. The video has been uploaded to a private content area on our test site for your exclusive reference.

Please feel free to view the video at your earliest convenience to gain a comprehensive understanding of the setup and features.

We hope this helps.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Irtaza,

1/ & 2/ To assist you more effectively, could you please provide a screenshots of the issue you are encountering? Additionally, we kindly request that you share your site’s wp-admin access credentials in the designated private content area. This will enable us to review your settings in detail and offer the most accurate support.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Additionally, We kindly request that when addressing new issues, please initiate a new topic on our support forum. This practice helps us maintain organized and efficient support, ensuring that your concerns are addressed promptly and accurately.

Best regards,
The 8Theme Team

Hello, @Irtaza,

Thank you for your response.

1/ We are pleased to inform you that the issue you reported has been successfully resolved. Our technical team has disabled the static block cache, menu cache, and the ‘remove query string’ option located under XStore > Theme Options > Speed Optimization. These adjustments have addressed the concerns you were experiencing.

For your reference, we have included a screenshot in the private content area that illustrates the changes made.

Additionally, Xstore > Theme options > Styling/color > Main color: means Choose the main color for the site (color of links, active buttons and elements like pagination, sale price, portfolio project mask, blog image mask etc).

We hope this information is helpful.

2/ We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your end, please clear your browser’s cache and revisit your site.

Additionally, we have implemented the necessary CSS code adjustments within your site’s configuration. You can find these changes under Xstore > Theme Options > Theme Custom CSS Global CSS. The specific code added is as follows:

.text-center.et-or-wrapper {
    display: none !important;
}
a.et_product_variable-in-quick-view.product_type_variable.add_to_cart_button.et-st-disabled.et-single-buy-now.single_add_to_cart_button.button.alt {
    display: none !important;
}

For your reference, images illustrating these adjustments have been uploaded to the private content area of your account.

Should you require any further assistance or have additional queries, please do not hesitate to contact us.

Best Regards,
8Theme’s Team