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URGENT Site not loading in Internet Expolorer, Mobile IE or Mobile Chrome

This topic has 3 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

jumcc87

Participant

June 29, 2014 at 09:24

Hello

I have just been told that my site is not loading on Internet Explorer, mobile IE, and mobile Chrome. This seems to have happened after some css changes were made from you as there is nothing else I have changed.

It loads a blank page. The only platform it is loading is Chrome desktop.

Can you please look at the asap as I have 2000 hits a day and this is huge. I have only just been told now.

Thank you very much for your prompt assistance.

Julia

#8297 Copied

2 Answers

jumcc87

Participant

June 29, 2014 at 11:36

Hmm, I may have been a but quick on this. It was loading a blank page with no error. It seems to be ok now, i increased the wordpress memory. Do you know if this would of been any css or html errors? I only make css changes to the theme, no functionality. It also still looks funny in some IE platforms? Is it old versions if IE perhaps?

Sorry this was a little dramatic but I am sending customers there all the time and couldnt believe it wouldnt load.

Thanks

#8298 Copied

Eva Kemp

Support staff

June 30, 2014 at 08:00

Hello,

What version of IE are you using? If it is the old one you should definitely update it. The problem might be caused by the lack of memory and when you increased the value it helped.
Are you still experiencing any issues with the site display?

Regards,
Eva Kemp.

#8312 Copied
Tagged: chrome, mobile, themes, urgent, woocommerce, wordpress
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URGENT Site not loading in Internet Expolorer, Mobile IE or Mobile Chrome

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