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Urgent: Unable to access the Home & Sleep Solutions website’s Google search or WordPress backend?

This topic has 5 replies, 2 voices, and was last updated 3 months ago ago by Rose Tyler

Mark

Participant

July 13, 2024 at 23:21

Good day, Support Team

Herewith, see attached screenshots for your reference.

We would like to inform you that we are unable to access the Home & Sleep Solutions website’s Google search or WordPress backend.
Would you please look into the causes and get back to us with your findings and remedies in writing for our records?

NB. See username and password in private content area

Your assistance will be greatly appreciated, please do not hesitate to email or contact me if you have any questions.

Best regards, Mark

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#404574 Copied Theme version: 9.3.15

4 Answers

Rose Tyler

Support staff

July 14, 2024 at 08:28

Hello Mark,

Thank you for reaching out to us and providing the detailed information along with the screenshots.

We kindly advise you to contact your hosting provider as this matter falls under their responsibility.

Best Regards,
8Theme’s Team

#404607 Copied

Mark

Participant

July 14, 2024 at 15:59

Good day, Ross

Thank you for your response.

Best regards, Mark

#404675 Copied

Mark

Participant

July 14, 2024 at 16:01

Good day, Ross

Thank you for your response.

Best regards, Mark

#404676 Copied

Rose Tyler

Support staff

July 14, 2024 at 16:09

Hello Mark,

Thank you for your understanding and cooperation.

Best Regards,
8Theme’s Team

#404680 Copied
Tagged: google search issues, home & sleep solutions, urgent website access, woocommerce theme troubles, wordpress backend problem
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