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URGENT: Website Down – All Functions Not Working

This topic has 4 replies, 3 voices, and was last updated 8 minutes ago ago by Andrew Mitchell

Crispy123

Participant

March 17, 2025 at 12:47

Dear Support,

Our website CrispyCards is currently down, and none of the functions are working. This is a critical issue, and we need immediate assistance to get it back online.

The website is completely unresponsive.
All features and functions are not working.
Customers cannot access the site or complete transactions.
Please investigate this issue as soon as possible and let us know what the problem is and how to fix it.

Website URL: http://www.crispycards.de

This is extremely urgent, as it is affecting our business. Please provide an update as soon as possible.

Best regards,
Daniel Wingender
CrispyCards

Content is visible for topic creator and
support staff only.

#437568 Copied Theme version: 9.4.8

3 Answers

Crispy123

Participant

March 17, 2025 at 13:06

We are facing an urgent issue with our website CrispyCards. Whenever we activate Elementor, the website goes down immediately, and none of the functions are working.

The site becomes completely unresponsive once Elementor is activated.
We are unable to load or interact with the site when Elementor is active.
The website works fine when Elementor is deactivated, but without the builder, we cannot make any edits.
This is a critical problem, and we need immediate assistance to resolve it. Please help us investigate and fix the issue as soon as possible.

#437573 Copied

Rose Tyler

Support staff

March 17, 2025 at 13:33

https://www.8theme.com/topic/urgent-assistance-needed-product-archives-missing-from-store/#post-437577

#437579 Copied

Andrew Mitchell

Support staff

March 17, 2025 at 14:46

Dear Crispy123,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#437603 Copied
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URGENT: Website Down – All Functions Not Working

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