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URGENT, Website is facing critical error after upgrading Woocommerce and still after downgrading

This topic has 3 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Ahmed Emad

Ahmed Emad

Participant

November 3, 2022 at 12:22

Hello,
My website is facing a critical error and is not working properly at all after updating WooCommerce, even more after downgrading WooCommerce the error is still there!

Please I need urgent support.

Website: https://fancyloftstore.com/

https://prnt.sc/5GIvZmiRcTel
https://prnt.sc/hqHZ2Y_wGxAp

#337803 Copied Theme version: 8.3.5 WooCommerce version: 6.8.2

2 Answers

Rose Tyler

Support staff

November 3, 2022 at 13:09

Hello,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide temporary FTP access, so we can take a closer look.

Regards

#337804 Copied

Ahmed Emad

Participant

November 3, 2022 at 16:26

Fixed, it was a compatibility issue with one plugin.
Thanks a lot.

#337822 Copied
Tagged: critical error, downgrade, theme, upgrade, urgent, woocommerce, wordpress
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URGENT, Website is facing critical error after upgrading Woocommerce and still after downgrading

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