URGENT – Xstore core plugin breaking store when activated

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

  • Avatar: WebbyMaster
    WebbyMaster
    Participant
    January 23, 2021 at 10:50

    Hi there Xstore support, I’ve created a staging environment and noticed that upon attempting to activate the core plugin the website just breaks.. can’t access neither front end or back-end unless I rename the plugin or delete it… Any insight to why this is happening would be high appreciated

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 23, 2021 at 12:59

    Hello,

    If you check the error log you’ll see that fatal error appears in the Bloom plugin files https://prnt.sc/xhzck1
    I deactivated Bloom plugin and XStore core works ok. So, contact Bloom plugin author to fix the issue.

    Regards

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