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Url links not work on product tab (open like anchor)

This topic has 3 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

Gabriele

Participant

September 30, 2024 at 15:21

Hi, url inside tab not work.
The url is correct and if I put it into short description works.
Just in tab not work.

Can you support me please?

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#416469 Copied Theme version: 9.4.1

2 Answers

Gabriele

Participant

September 30, 2024 at 15:22

The url product is: https://futuranail.it/prodotto/002-avorio/

#416470 Copied

Rose Tyler

Support staff

October 1, 2024 at 06:08

Hello, Gabriele,

Thank you for reaching out to us.

1/ We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

2/ Try to disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

Best Regards,
8Theme’s Team

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Tagged: anchor opening trouble, fix woocommerce links, product tab problems, url links issue, woocommerce troubleshooting, wordpress product tab fixes, wordpress woocommerce themes
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