Use Loco to translate the menu of the member account, but the page does not appear to be synchronize

This topic has 4 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Jack Richardson

  • 3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 7, 2024 at 09:39

    Hello, @Kuma,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    1/ To better assist you with your issue, could you kindly provide a screenshot of the specific problem you are encountering? Additionally, please include the URL of the page where the issue is occurring.

    2/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

    We appreciate your cooperation and look forward to resolving your query promptly.

    Best regards,
    The 8Theme Team

    Avatar: Kuma
    Kuma
    Participant
    September 7, 2024 at 09:58

    Hi, Tony
    Below is the link to the video.
    Thank you so much.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2024 at 07:47

    Hello @Kuma

    1/ Currently we don’t see any issues about Loco translate plugin for account content, please, check the private area.
    2/ You can try to add next custom CSS to Theme Options -> Theme Custom CSS to prevent scrolling the page once if the off-canvas opened:

    .off-canvas-sidebar-opened {
        overflow: hidden;
    }

    Kind regards, Jack Richardson

    Please contact administrator
    for this information.
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