Used for variation checkbox isn’t clickable while adding product with variations

This topic has 4 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Octatech
    Octatech
    Participant
    July 24, 2023 at 11:07

    hey
    we are trying to add variation attributes ..
    attributes are getting added but
    1. It is not generating the variations as it does.
    2. Used for variation checkbox isn’t clickabl
    e.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 24, 2023 at 12:08

    Hello, Octatech,

    Thank you for getting in touch with us.

    Please try to clear cache of browser or test how it works from another browser.

    Provide URL of the variable product from your site and temporary wp-admin access, so we can check the problem more deeply.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: Octatech
    Octatech
    Participant
    July 24, 2023 at 12:35

    Hi,
    thanks.its working after clearing caches of chrome.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 24, 2023 at 13:03

    Hello, Octatech,

    Thank you for letting us know.

    Kind Regards,
    8theme team

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