Return to previous page

“Used for variations” be disable when using XStore Core plugin

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

kangjwme

Participant

July 18, 2023 at 20:09

After trying few time for test, we found that “Used for variations” will be disable when we activate the XStore Core product. We use the latest woocommerce and xstore.

#362294 Copied Theme version: 9.1.9 WooCommerce version: 7.9.0

1 Answer

Tony Rodriguez

Support staff

July 19, 2023 at 06:30

Hello, @KangJW,

In order to assist you with your inquiry, we request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

– Create an account via Dashboard (Users > Add new) with an administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

And also please share the URL of the product as well, so that we will try to check on that particular product as well.

Best Regards,
8Theme’s Team

#362315 Copied
Tagged: core, disable, plugin, themes, woocommerce, wordpress, xstore
Viewing 2 results - 1 through 2 (of 2 total)