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User account and products log out when user goes to shop section

This topic has 4 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson

  • Avatar: darrencnz
    darrencnz
    Participant
    November 27, 2015 at 03:55

    Hi

    Im wondering if someone from 8Theme can PM me or email me in person as i have discovered an issue that i think might be related to some code you wrote for me. I don’t see that sharing this issue publicly is going to help anyone and would like someone to take a look at something for me please.

    Please, contact administrator
    for this information.
    #101562 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 27, 2015 at 08:24

    Hello,

    Please provide us with correct FTP and WP dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #101573 Copied
    Avatar: darrencnz
    darrencnz
    Participant
    November 27, 2015 at 11:15

    Thanks Jack

    Please, contact administrator
    for this information.
    #101663 Copied Theme version: 2.0 WooCommerce version: 2.4.6
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 27, 2015 at 15:26

    Hello,

    I was trying to replicate the issue and it seems that it’s a cache problem. When some product is added to cart and then you go to shop or other page the cart displays as empty, but if you refresh the page by pressing ctrl + F5 everything looks ok.
    Please check it from your side and check your caching settings on a server.

    Best regards,
    Jack Richardson.

    #101701 Copied
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