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User account is logged in but prices are not showing front end

This topic has 4 replies, 3 voices, and was last updated 5 months ago ago by Jack Richardson

khurram virk

Participant

July 15, 2024 at 17:06

dear sir

good day to you!

after logging in the prices are not showing….. “LOGIN TO VIEW PRICE ” remains there.

we attached the screenshots please let us know what we are lacking.

thank you

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for this information.

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#404900 Copied Theme version: 9.3

3 Answers

Rose Tyler

Support staff

July 16, 2024 at 06:48

Hello,

Good day to you!

Thank you for reaching out and bringing this issue to our attention.

Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
The 8Theme Team

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khurram virk

Participant

July 16, 2024 at 11:16

dear sir

greetings!

PC

thank you

Please contact administrator
for this information.

#405084 Copied

Jack Richardson

Support staff

July 16, 2024 at 11:40

Dear @khurram virk,

I hope this message finds you well.

We are currently experiencing difficulties accessing the dashboard of your website due to an “Access Denied – GoDaddy Website Firewall” message. Upon reviewing the provided screenshot, it appears that the “Permission Restrictions Rules” option have been set to “All” value.

Could you kindly adjust this setting to “Not Logged In” and verify if the issue persists? Your cooperation in resolving this matter would be greatly appreciated.

Thank you for your attention to this issue. We look forward to your prompt response.

Best Regards,
Jack Richardson
The 8Theme Team

Please contact administrator
for this information.

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Tagged: account login, front end errors, hidden prices, troubleshooting, user account, woocommerce themes, wordpress
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