User Registration Spam by Bots – Simple Captcha

This topic has 15 replies, 6 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

  • Avatar: BlankM
    BlankM
    Participant
    January 27, 2017 at 10:35

    Hi,

    my website using Legenda theme started to be spammed by bot users about 3 weeks ago. Single spam users registered before too, but now bots are registering sometimes a few new users in an hour or two users in a single minute. I delete these spam users and block IPs with Wordfence, but it is not a good strategy for a long time.

    I think that there is a problem with your captcha (bots have learned to solve it). I know that this topic appeared on August 2016 raised by mleihs (#122128). You told him, that you will forward it to your developers and add an updated captcha in one of an update. I just want to say: it is not just him, it is me too 🙂 and ask you, when are you going to come out with a solution (preferably something like Google reCaptcha).

    I will be grateful for any action, because the current state is very cumbersome and may encourage spammers to further activities. Thank you.

    Best regards,
    Blanka

    14 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 27, 2017 at 17:07

    Hello,

    Could you please give us direct url of the topic where the same issue described?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: BlankM
    BlankM
    Participant
    January 27, 2017 at 18:55

    Hi Eva,

    here is the link to this topic: https://www.8theme.com/topic/registration-captcha/

    Best regards,
    Blanka

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 28, 2017 at 10:30

    Hello,

    We’ve taken your notification to our account and this issue will be sent to the developers.
    It will be fixed as soon as possible.

    Please take our apologies.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: BlankM
    BlankM
    Participant
    January 28, 2017 at 12:05

    Thank you, Jack! I cannot wait for your fixes.

    Have a nice day,
    Blanka

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2017 at 16:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: mleihs
    mleihs
    Participant
    April 10, 2017 at 09:45

    Hi,

    a client reported that since last night there are about 2-3 spam registrations / hour.

    I removed the /register page (see trashcan, I added access the login data below) but that doesn’t help. Is there an updated captcha available that I can integrate in the linked version of the theme?

    My client is worried and this issue should be resolved quite quickly since it’s disturbing his business routine.

    Thanks!

    Best regards

    Please, contact administrator
    for this information.
    Avatar: BlankM
    BlankM
    Participant
    April 10, 2017 at 10:02

    Hi,

    just for your record: I am being still attacked with average of 20-30 registrations a day. It definetely disturbs my business routine. Today I received an email from Google that says social engineering content was reported on my login page. Just as I mentioned on the top of this thread, lack of action encourages spammers to further activities. I am considering Weebly or Shopify instead of running my own website with such problems.

    Best regards,
    Blanka

    Avatar: G€n!u$
    G€n!u$
    Participant
    April 10, 2017 at 12:12

    Hi,

    Just wanted to let support know that I am facing the same issues. Approximately 8-10 spam accounts per hour.

    Kind regards,

    G.

    Avatar: mleihs
    mleihs
    Participant
    April 10, 2017 at 23:47

    ?

    Please add a hot-fix to the next release!

    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:43

    Hello,

    Please use this plugin “Stop Spammers Spam Control”.
    I passed this question to our developers.

    Regards,
    Rose Tyler.

    Avatar: mleihs
    mleihs
    Participant
    April 11, 2017 at 13:23

    Hi,

    that’s not very helpful. Fix the cause… don’t fight the symptom.

    I reported the problem a year (!) ago and you promised me and BlankM that this would be fixed.

    Now… a year later it’s still a problem. So … please … just do as you promised and push the bug-fix into the upcoming WooCommerce 3.0 update. Spam protection is not a nice-to-have, it’s a basic feature.

    -_-

    Thanks!

    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:37

    Hello,

    Please take our apologies for inconveniences.
    Thank you for the notice.
    We will work to solve this issue.
    Thank you for understanding.

    Regards,
    Rose Tyler.

    Avatar: mleihs
    mleihs
    Participant
    April 11, 2017 at 16:49

    Hi,

    thanks! I’m looking forward to the update.

    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 08:51

    Hello,

    You’re welcome!
    Thank you for being our customer.

    Regards,
    Rose Tyler.

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